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Training Coordinator

Job

Acro Service Corp

Bloomingdale, IL (In Person)

Full-Time

Posted 2 days ago (Updated 6 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Training Coordinator at Acro Service Corp Training Coordinator at Acro Service Corp in Bloomingdale, Illinois Posted in about 3 hours ago.
Type:
full-time
Job Description:
  • Primary focus: Day-to-day LMS transactions and training requests.
  • Projects supported: Minimal project work; possible involvement with LMS system upgrade.
  • Typical day: Monitor help desk inbox, respond to questions, process LMS transactions (training assignments, rosters, certifications, external training, training plan changes), attend daily team touchpoint.
  • Work breakdown after training: 75-80% transaction processing, 15-20% meetings, ~5% project work.
  • First 90 days success: Intensive training, hands-on learning, understanding LMS processes, and learning business/customer needs.
  • Previous hiring challenges: Commute to Itasca, fully onsite requirement, lack of hands-on LMS transaction processing experience.
Required skills:
  • Strong communication and customer service skills (white-glove support for leadership when needed).
  • Experience processing transactions in an LMS, document management, or change management system (SmartSolve experience preferred but not required).
  • Proactive communication and collaboration with team and stakeholders.
Preferred skills:
  • Experience creating or updating training materials or documents.
  • Instructional, teaching, training, or team leadership experience.
  • Microsoft Office proficiency (Excel, Word, PowerPoint); Point, Power BI, Power Automate are a plus.
Education:
Bachelor's degree preferred (science, education, or equivalent experience).
  • Industry experience: Medical/pharmaceutical preferred, not required.
  • Systems used daily: SmartSolve LMS, Microsoft Teams, Outlook, Office suite.
  • Best personality traits: Proactive, positive, collaborative, goal-oriented, comfortable asking questions.