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Training Specialist Sr.

Job

Spectraforce

Des Plaines, IL (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Position Title:
Training Specialist Sr.
Work Location:
West Devon Ave, Itasca, IL 60143
Assignment Duration:
12
Months Work Schedule:
8:00 AM - 5:00
PM Work Arrangement:
Fully Onsite Position Summary Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements; able to execute testing and provide feedback on system changes. Background & Context Need additional support to process daily training transactions while full-time staff support an LMS system upgrade.
Primary focus:
Day-to-day LMS transactions and training requests. Key Responsibilities Monitor help desk inbox. Respond to questions. Process LMS transactions. Process training assignments. Process rosters. Process certifications. Process external training. Process training plan changes. Attend daily team touchpoint. Execute testing and provide feedback on system changes. Facilitate group process in diverse settings. Design learning interventions to meet defined needs. Work with management to define organizational objectives. Assist in the designing of courses to meet business needs. Qualification & Experience Strong communication and customer service skills. Experience processing transactions in an LMS, document management, or change management system. SmartSolve experience preferred but not required. Proactive communication and collaboration with team and stakeholders. Experience creating or updating training materials or documents. Instructional, teaching, training, or team leadership experience. Microsoft Office proficiency (Excel, Word, PowerPoint). SharePoint, Power BI, Power Automate are a plus. Bachelor's degree preferred (science, education, or equivalent experience). Medical/pharmaceutical experience preferred, not required.
Systems used daily:
SmartSolve LMS, Microsoft Teams, Outlook, Office suite. BS (5+ years) in a learning, technical, or closely related discipline, or sufficient practical and transferable experience to demonstrate practical equivalence. Understands human learning concepts and has experience designing learning interventions to meet specific business needs. Working Conditions & Physical Demands Work location: Fully onsite.
Travel:
Not required; potential optional travel approximately once yearly for meetings or town halls. Additional Information Conversion to full-time possible in future years