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Job Description
Please Contact:
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address can be reached on # . We have Contract role Training Specialist Sr.- for our client at Itasca, IL . Please let me know if you or any of your friends would be interested in this position.
Position Details:
Training Specialist Sr.-
Itasca, IL Location :
Itasca, IL 60143 (Approx. 15 minutes from HQ -Des Plaines, IL 60018)
Project Duration :
12 Months of contract with possible extension
Pay Rate :
$29.00 per hour on W2 Typical start time 7:00 7:30 AM with flexibility based on candidate needs.
Travel:
Not required; potential optional travel to Des Plaines ~1x/year for in-person meetings or town halls.
Job Description:
Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements; able to execute testing and provide feedback on system changes. Relies on extensive experience and judgment to plan and accomplish goals. Delivers training at a level which requires facilitation of group process in diverse settings; design learning interventions to meet defined needs; works with management to define organizational objectives and assist in the designing of courses to meet those business needs. BS (5+ years) in a learning, technical, or closely related discipline, or sufficient practical and transferable experience to demonstrate practical equivalence; understands human learning concepts and has experience designing learning interventions to meet specific business needs.
Role Context:
Reason role is open: Need additional support to process daily training transactions while full-time staff support an LMS system upgrade.
Primary focus:
Day-to-day LMS transactions and training requests.
Projects supported:
Minimal project work; possible involvement with LMS system upgrade.
Typical day:
Monitor help desk inbox, respond to questions, process LMS transactions (training assignments, rosters, certifications, external training, training plan changes), attend daily team touchpoint.
Hiring manager, full-time training coordinator (Josie), document control team, training team, internal Client molecular division stakeholders. First 90 days success: Intensive training, hands-on learning, understanding LMS processes, and learning business/customer needs.
Previous hiring challenges:
Commute to Itasca, fully onsite requirement, lack of hands on LMS transaction processing experience.
Skills & Experience:
Required skills: Strong communication and customer service skills (white-glove support for leadership when needed). Experience processing transactions in an LMS, document management, or change management system (SmartSolve experience preferred but not required). Proactive communication and collaboration with team and stakeholders.
Preferred skills:
Experience creating or updating training materials or documents. Instructional, teaching, training, or team leadership experience. MS Office proficiency (Excel, Word, PowerPoint); SharePoint, Power BI, Power Automate are a plus.
Education:
Bachelor s degree preferred (science, education, or equivalent experience).
Industry experience:
Medical/pharmaceutical preferred, not required.
Systems used daily:
SmartSolve LMS, MS Teams, Outlook, Office suite.
Best personality traits:
Proactive, positive, collaborative, goal-oriented, comfortable asking questions. To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address can be reached on # .
