Product Training Manager Auburn Hills, MI

Back Product Training Manager#2016751 Auburn Hills, Michigan, United StatesApply X Facebook LinkedIn Email Copy Job Description Overall responsibilities:

Supervise the curriculum management and implementation/deployment of courseware within our Learning Management System (LMS) for Product training within the

U.S. CDJRFA

dealer network (28,000+ retail automotive students)Collaborate with the Creative design team on the development of course materials, including Meeting Leaders Guides, Participant Reference Guides, web scripts, supporting resources and PowerPoint/audio/video/media support for product-based coursesAssist in the review of Product training materials as a Subject Matter Expert (SME) and include trainers, as needed, to ensure course relevance and accuracyManage and plan for product curriculum updates, evolution and modifications throughout the year to ensure curricula relevance and correlation to learner requirementsCreate, manage, measure and maintain the Sales and Product Training certification requirements for Sales Professionals, Sales Managers, and other support roles within the Alfa Romeo, Chrysler, Dodge, Jeep, Ram and FIAT brandsLead contact for Commercial Curriculum - Sales Manager and ConsultantManage the Hiring/Development of a National team of 20+ contract Product Specialist Team membersKey areas of responsibility:

Work with Curriculum Manager on the implementation of new courses within the Product training Consultant and Manager curricula as required, including identification of course requirements, pre-requisites, and related/interdependent courseware as defined by curriculum requirementsReview materials for consistency of Corporate/Department/Brand messaging throughout course libraryProvide ongoing identification of underperforming/outdated training courses and content and offer recommendations for improvement as requiredFacilitate consensus between development and delivery teams for course objective compliance, relation to Customer Experience indicators and proper brand message deliveryAssist in the development of assessments and measures to analyze and improve training effectiveness of the various modalities within the curriculaResearch and recommend appropriate training and performance solutions as required; seek innovative new methods for improving product training implementation (e.g., Retail network Podcasts)Benchmark other automotive manufacturer's training rewards, recognition, practices and curricula to derive "best practices" for consideration within our strategiesCommunicate effectively and often with various stakeholders including Content Development Team, all levels of Executive Management, Off-site Contract Trainers, Contract Suppliers and LMS Operations/Measurement Team members.

Support Sales/After Sales Training Manager in the daily operational measures for field team including days worked, expenses, efficiency/effectiveness metricsDesign and deliver T3 (train-the-trainer) programs to develop, coach and enhance field trainer on-going improvementDevelop a network of brand team, product planning and engineering contacts to proactively support training content inclusion and field team developmentPrepare and present training recommendations for executive leadership and/or facilitate special training sessions for corporate or field audience. Location(s) 1000 Chrysler Drive, Auburn Hills, Michigan 48326,

United States Requirements Basic Qualifications:

Minimum of Undergraduate degree - BA or BSStrong Project Management skillsStrong oral, interpersonal, and written communication skillsProven experience with management of a large team (i.e. 20 + employees)Excellent analytical and problem solving skillsHigh level of professionalism; self-directed and motivatedStrong computer skills with emphasis on using Microsoft Suite of Products (Word, Excel, PowerPoint, Access). Familiarity with AI usage and opportunities.

Preferred Qualifications:

Trainer or Facilitator experiencePrevious experience with using a Learning Management SystemExperience in Retail Sales/OperationsProven experience in the design, development and/or implementation of corporate curricula and/or trainer/facilitator managementExperience with data analysis - Qlik and BI reporting Employment Type Full-time Stellantis At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Additional Job Posting Information Our Benefits - Designed with You in MindComprehensive Health & Well-being CoverageFrom your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings PlansWe help you plan for the future with:

An employer match on contributions to your 401k, Roth, and Catch-Up plansAn employer contribution, even if you don't contributeIncome Protection & Insurance OptionsBenefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease ProgramEligible employees and their immediate families can enjoy company vehicle lease... For full info follow application link. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.