Training Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Training Specialist

PRIMARY PURPOSE

: To facilitate training; to assess colleague career development needs; to develop training programs and materials; and to deliver programs when appropriate to analyze, improve and manage performance.

ESSENTIAL

FUNCTIONS and

RESPONSIBILITIES

Delivers new colleague orientation. Monitors development plans. Oversees performance analyses. Develops training material, lesson plans, assessment and evaluation for training modules. Ensures that the training process is properly coordinated, monitored documented and evaluated. Coordinates and facilitates technical systems training.

ADDITIONAL

FUNCTIONS and

RESPONSIBILITIES

Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.

QUALIFICATIONS

Education & Licensing Bachelor's degree from an accredited college or university preferred. Experience Four (4) years of related experience or equivalent combination of education and experience required to include two (2) years line-of-business (such as claims, customer service, etc.) experience and two (2) years training experience. Skills & Knowledge Good knowledge of adult education theory Technologically literate- understands support systems Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental :

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical :

Computer keyboarding, travel as required

Auditory/Visual :

Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com