Office Assistant- Learning and Development

Lifetime Assistance•Office Assistant•Learning and Development Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it's a chance to transform lives, including your own.

Position Overview:

Job Title:

Office Assistant•Learning and Development•

Direct Hire Location:

175

Mile Crossing, Rochester, NY Department:

Learning & Development Reports To:

Manager of Learning & Development Employment Type:

Full-Time (Monday-Friday, 8:30 a.m•4:30 p.m.)

Starting Wage:

$19-20 per hour Why You Should Work for Lifetime Assistance?

No-Premium Health Insurance:

Access comprehensive healthcare without added cost.

Education Support:

Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.

Paid Training & Coaching:

Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.

Career Growth:

Clear pathways to advancement, leadership training, and coaching support.

Work-Life Harmony:

Generous paid time off and supportive scheduling. Join a

Caring Culture:

Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:

Be the operational backbone of a high-energy Learning & Development team — keeping people, schedules, and resources running seamlessly. Set the tone as the first face people see — creating a warm, professional, and energizing experience for staff and visitors alike. Own communications across calls, emails, correspondence, and deliveries with responsiveness and polish. Drive coordination of meetings, trainings, instructors, and rooms — making sure nothing falls through the cracks. Build and maintain clean, reliable records, files, and databases that the whole team depends on. Be the go-to resource for staff navigating scheduling systems, shared calendars, and office tools. Leverage the full power of Microsoft Office Suite to produce sharp reports, documents, and communications. Keep the office humming by troubleshooting equipment issues quickly and confidently.

What You Bring:

A solid foundation — an Associate degree or 2 years of proven office experience. ( Must be on your resume to be considered) Microsoft Office fluency (Word, Excel, PowerPoint, Outlook) — you don't just know the tools, you make them work for you. A sharp eye and organized mind — you catch what others miss and keep priorities straight without being asked. Communication skills that shine — whether you're writing a quick email or presenting to a room, you're clear, confident, and professional. An adaptable, team-first attitude — you thrive in a fast-moving environment and bring positive energy with you. A genuine enthusiasm for supporting training events and people-centered programs (with flexibility for occasional evenings/weekends). Physical readiness to move supplies (up to 25 lbs) and operate A/V equipment like a pro.

Preferred Qualifications:

Experience with UKG. Experience supporting training programs, events, or employee engagement activities.

Our Mission & Culture:

Mission-Driven Work:

Empowering individuals to live with independence and purpose—here, your work truly matters.

Inclusive & Supportive:

A workplace built on respect, dignity, and a shared vision of inclusion.

Community Impact:

Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a motivated professional ready to support a dynamic team, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. "I am part of something bigger… Being a Lifetime Assistance employee means everything to me." — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us