Technical Trainer

Description The Technical Trainer is responsible for customer training the creation, delivery, and maintenance of customer seminars, teaching the proper operation of Park Industries' stone cutting and related equipment. This position also performs customer product demonstrations and creates operating and maintenance manuals, training videos, and online seminars. Requirements Park Industries is seeking to add a Technical Trainer to our team! In the Trainer role, you will be responsible for conducting training classes for our customers who purchase our machines. Training is mainly focused on CAD/CAM software, CNC machine operations and demonstrate proper machine maintenance techniques. What can you expect to do in this role? Present classroom lecture, software, and hands-on training which are all up to date Develop instructional handouts and course agenda as well as ensure instructor and customer training manuals are current and follow standardized training format Review and interpret engineering drawings Obtain and prepare stone and tooling equipment for the training center and ensure the cleanliness of the work area and equipment Assist Customer Service department with service calls and maintain reference library of records and files of old documents Create clear and understandable training manuals for instructor and customer utilization in timely fashion. The manuals include operational photos/illustrations, engineering drawings, and task sequencing This role is full time, business office hours. There is the potential for some remote/hybrid work, but this position does require that you are onsite most of the time, with travel as needed. Who is Park Industries? Park Industries is North America's largest manufacturer of stoneworking machinery. For the past decade Park has been breaking into the metals industry with extremely accurate plasma cutting solutions for metal fabricators. We offer a world-class manufacturing facility and experience, legendary customer service and trusted advisors to partner with our customers from the first thought of obtaining a machine throughout the lifetime of the machine. Park Industries was founded in 1953 by the Schlough family. We are still a family owned and operated company, now on the third generation. Park is located in Saint Cloud, Minnesota - the regional center for commerce, manufacturing, research, healthcare, arts, entertainment, and education for Central Minnesota. What makes you a good fit? Here is what we are looking for: Solid organizational skills The ability to clearly communicate with all different learning styles, both verbally and non-verbally Someone who is patient and is able to help customers understand complex concepts Someone who is able to read and interpret blueprints/engineering drawings Related mechanical and/or electrical experience and knowledge What can we offer you? Glad you asked! From our beginning in 1953, we have been laser focused on developing and instilling a strong company culture that treats associates the right way, or as we like to call it, the ParkWay. The ParkWay focuses on the values of trust, integrity, and respect - values and behaviors that each associate strives to live by each day. This creates a culture of honesty, trust and empowerment for our associates to thrive in. In addition to our focus on culture, we also offer our associates a comprehensive benefits package that includes your standard benefits such as health, vision and dental insurance, health savings account (company funded), life insurance, short and long-term disability, a 401k program, holidays and paid time off, tuition reimbursement, and companywide bonus potential to name a few. Apply today to learn more about joining the Park team!