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Job Description
Training & Implementation Coordinator
ACG USA - 5.0
El Paso, TX Job Details Full-time $49,000 - $54,000 a year 19 hours ago Benefits Profit sharing Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Qualifications English Research Attention to detail Organizational skills SharePoint Data collection Full Job Description Overview ACG is hiring a Training & Implementation Coordinator to ensure that new processes, procedures, and operational improvements designed by QMS are implemented effectively and consistently across the organization. This role is critical to driving adoption, training teams, reinforcing standards, and following up relentlessly to ensure compliance and performance. It is ideal for someone energetic, articulate, structured, and results‑focused who excels at teaching, implementation, and follow‑through. Responsibilities Facilitate instructor-led training sessions, workshops, and webinars with exceptional public speaking and presentation skills to motivate and educate diverse audiences. Collaborate with HR teams on talent management initiatives such as onboarding, employee orientation, succession planning, and performance management to align training strategies with organizational goals. Train teams on new processes, workflows, and operational standards. Implement new procedures across departments, ensuring consistent adoption. Create training materials including presentations, guides, videos, and visual aids. Lead interactive, dynamic, and engaging training sessions. Track training attendance, completion, and follow‑up actions. Support onboarding and initial training for new employees. Manage training calendars, certifications, and compliance records. Provide feedback to the QMS team on adoption gaps and improvement opportunities. Maintain strong digital organization using Microsoft 365 tools. Qualifications Experience in training, implementation, onboarding, or similar roles. Strong presentation, facilitation, and communication skills. Comfort creating digital training content and materials. Ability to simplify and clearly teach complex topics. Excellent communication skills with the ability to deliver compelling presentations and facilitate engaging classroom experiences. Familiarity with content development tools such as Adobe Captivate or similar e-learning authoring software. Experience in human resources functions including employee orientation, talent management, succession planning, and employee relations. Ability to research emerging trends in training & development and adapt strategies accordingly. Strong organizational skills with attention to detail in data collection and analysis for continuous program enhancement. Join us in shaping a future where learning fuels growth! We are committed to empowering our employees through innovative training solutions that foster professional development while supporting organizational success. Skills Tech‑savvy; comfortable with AI tools and Microsoft 365. Strong organizational discipline and documentation habits. Ability to thrive in a fast‑paced, high‑expectation environment. Bilingual (Spanish preferred; English required). Disqualifiers Weak teaching or explaining ability. Poor organization, documentation, or follow‑through. Resistance to structured processes or accountability. Difficulty managing groups with clarity and confidence. Lack of comfort using digital tools and systems. ACG is a fast‑growing, family‑minded small business built on ownership , discipline, and results. We value clear communication, strong documentation, and consistent execution. Our roles move quickly and require people who are organized, emotionally mature, and comfortable receiving direct feedback. Strong performance and consistent execution translate directly into real financial and professional growth. Company Culture High accountability and strong documentation. Direct communication and follow‑through. Comfortable with a fast pace and multiple deadlines. Ownership mentality; emotionally mature; accepts feedback. Tech‑savvy (Microsoft 365: Excel, Outlook, Teams, SharePoint). Benefits Financial, professional, and personal growth opportunities. PTO increasing with tenure plus unpaid days. 401(k) with 3.5% employer match. Profit sharing tied to KPIs. Medical, dental, and vision insurance (after 90 days). 7 paid holidays plus 2 half‑day holidays. Paid professional development, certifications, and leadership coaching.
Pay:
$49,000.00 - $54,000.00 per year Application Question(s): Do you have hands‑on experience training teams and implementing new processes? Are you comfortable leading training sessions for groups with confidence and clarity?
