Lead Peer Recovery Support Specialist

Lead Peer Recovery Support Specialist Non-Supervisory Clinical Lead Role Position Summary The Lead Peer Recovery Support Specialist (Lead PRSS) serves as a clinical and operational resource for Peer Recovery Support Specialists across mental health and substance use disorder (SUD) services. This position provides leadership through training, education, mentoring, consultation, and quality support to promote consistent, recovery-oriented, trauma-informed, and person-centered peer services throughout the organization. This role does not provide direct personnel supervision or disciplinary oversight but functions as a peer services leader and subject matter expert supporting peer staff and program development across behavioral health services. Essential Duties and Responsibilities Leadership & Consultation Serve as a resource and consultant regarding peer recovery support services and best practices. Support Peer Recovery Support Specialists in delivering effective recovery-oriented services. Promote recovery principles including hope, resiliency, empowerment, and self-determination. Assist programs in integrating peer support services into multidisciplinary teams. Support peer staff in maintaining ethical boundaries and appropriate use of lived experience. Training & Education Coordinate onboarding and ongoing education for peer staff. Develop and facilitate training Assist in identifying peer workforce development needs. Quality & Program Support Provide mentorship and coaching related to peer service delivery and documentation. Support quality improvement initiatives and peer service development. Assist with maintaining compliance with agency, Medicaid, and accreditation standards. Collaboration Collaborate with clinical and operational leadership to improve recovery outcomes and service integration. Participate in meetings, committees, and organizational initiatives as assigned. Promote effective communication and teamwork between peer staff and clinical teams. Direct Service May provide direct peer recovery support services as needed and be responsible for a lighter caseload Complete documentation in accordance with agency and regulatory standards. Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred. Current West Virginia Peer Recovery Support Specialist certification required, dual certification for MH and SUD preferred. Obtain within 6 months if not currently dual certified. Experience in mental health, SUD, or co-occurring services preferred. Minimum of two (2) years of peer support experience preferred. Experience with training, mentoring, or facilitation preferred. Strong communication, collaboration, and organizational skills required. Valid driver's license may be required based on program needs. Physical Requirements Ability to sit, stand, walk, bend, and move throughout the workday. Ability to travel between agency locations and community-based settings as required. Ability to operate standard office equipment including computers, phones, and electronic health record systems. Ability to communicate effectively in person, virtually, and by telephone with clients, staff, and community partners. Ability to occasionally lift and carry items up to 20 pounds. Ability to safely perform duties in office, clinic, residential, and community environments. Ability to respond appropriately in high-stress or crisis situations while maintaining professionalism and composure. #HP Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred. Current West Virginia Peer Recovery Support Specialist certification required, dual certification for MH and SUD preferred. Obtain within 6 months if not currently dual certified. Experience in mental health, SUD, or co-occurring services preferred. Minimum of two (2) years of peer support experience preferred. Experience with training, mentoring, or facilitation preferred. Strong communication, collaboration, and organizational skills required. Valid driver's license may be required based on program needs. Physical Requirements Ability to sit, stand, walk, bend, and move throughout the workday. Ability to travel between agency locations and community-based settings as required. Ability to operate standard office equipment including computers, phones, and electronic health record systems. Ability to communicate effectively in person, virtually, and by telephone with clients, staff, and community partners. Ability to occasionally lift and carry items up to 20 pounds. Ability to safely perform duties in office, clinic, residential, and community environments. Ability to respond appropriately in high-stress or crisis situations while maintaining professionalism and composure. The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff. Westbrook Health Services provides a comprehensive, low-cost benefits package to all full-time employees that includes medical, dental, vision, life, short and long-term disability, critical illness, accident, and pet insurance coverage options. Paid time-off, paid holidays, and paid training provide a healthy work life balance. Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual's skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time. Qualified individuals with bona fide disabilities, as the term "disability" is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.