Dog daycare Front Desk Receptionist

Job Overview Happy Dogs is the premier dog daycare and boarding facility in Muncie, IN. We are looking for a front desk associate who can assist pet parents in setting up reservations and maintaining our standards for service. We are seeking a dedicated Front Desk Associate to join our team. The ideal candidate will have a passion for dogs and provide excellent care for our pet parents. We are looking for those who can work variable shifts. The morning shift starts at 6am and is completed around 12 noon to 2pm, the afternoon shift starts around 2pm and is completed usually between 7:30pm and 8pm. Employees are paid weekly, every Friday, for the previous Sun-Sat. All tips are paid out weekly to staff based on the hours they worked that week. Tips average between $1 and $2 an hour worked each week We have a 90 day and then a year merit and review process. All employees receive an employee discount on retail and free daycare for their dog while working. The rate of $10.50 to $13.50 is based on experience and could exceed the posted rate if the candidate's experience is above average. Responsibilities

• Greet guests with a warm and friendly welcome upon arrival
• Check guests in and out efficiently, ensuring all account information is accurate
• Answer phone calls and assist pet parents with their needs
• Update accounts from staff feedback
• Respond to emails and process reservation requests
• Run dogs to/from their appropriate kennels as they are dropped off/picked up
• Maintain a clean and organized front desk area Experience
• Previous experience dog facility setting is preferred
• Strong phone etiquette and communication skills
• Knowledge of our operating system, Gingr, is a bonus
• Ability to multitask and work effectively in a fast-paced environment
• Organizational skills are required

Job Types:

Full-time, Part-time Pay:

$10.50

• $13.

50 per hour

Benefits:

Employee discount Flexible schedule People with a criminal record are encouraged to apply

Work Location:

In person