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Job Description
Summary of Purpose:
Ensures the overall health and wellbeing of animals entrusted to the care of the Kentucky Humane Society Pet Resort while providing excellent customer service. Duties (Essential Functions): Provide daily care, cleanliness, and enrichment to animals in care and maintain common areas. Responsible for daily cleaning and disinfection of runs, walkways and rooms, public areas and offices. Complete AM/PM feeding of all pets per client instructions. Complete daily cleaning of cat condos and litter boxes. Assist in maintaining a clean and uncluttered resort environment, take out trash, wash windows, do laundry, dishes, etc. Provide basic bathing, drying and brushing of animals as assigned. Follow and maintain excellent knowledge of organization, cleaning, sanitation, and safety practices to provide a healthy and safe environment for animals and people. Patrol grounds daily, picking up any trash and fecal material. Complete morning/afternoon activities for all animals on activity list. Assist in evaluation of dogs for socialized play. Assist with play groups and doggie daycare. Provide professional, compassionate, stellar customer service to all who visit, call, volunteer, donate or work for KHS. Always provide excellent customer service. Answer the phone in a timely and friendly manner as assigned. Conduct check-in/check-out of clients, using Kennel Booker as assigned. Ensure a safe work environment, following all safety guidelines. Communicate any animal health or temperament concerns to supervisor on duty. Communicate with manager or supervisor on duty regarding unusual activities, significant problems or concerns. Assist with ASPCA Transport Program. Assist with unloading/loading of animals. Responsible for cleaning and disinfection of runs and walkways with emphasis on disease control protocols set by the ASPCA. Complete AM/PM feeding of all pets per ASPCA instructions. Other duties as assigned.
Qualifications/Requirements:
General dog and cat knowledge preferred. Ability to work independently with little direct supervision. Great interpersonal skills in person and by phone with clients, staff, and volunteers. Demonstrated attention to detail, and ability to process paperwork accurately and efficiently. Ability to handle multiple tasks simultaneously in a fast-paced environment. Humane attitude towards animals. Accept, support, and represent KHS core values, programs, policies, and procedures. Basic computer knowledge. Ability to lift or otherwise move large animals - up to 50 pounds; full range of motion, including stooping, bending, reaching, etc. Background Check required. Physical, Psychosocial, and Cognitive Demands/ Working Environment Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions. Frequently lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 50 lbs. Includes working with animals in a kennel/shelter setting (indoor/outdoor) in varying weather conditions. Potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans). Exposure to chemicals. Exposure to loud noise. Exposure to emotional circumstances. Fast-paced environment.
