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Pet Grooming Salon Office Coordinator/Receptionist/Content Creator
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ROYAL PETS GROOMING SPA
Hammond, LA (In Person)
$27,560 Salary, Full-Time
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Job Description
Royal Pets Grooming Spa in Hammond, LA is looking to add an enthusastic and dedicated person to our team to serve as receptionist with the intentions of obtaining an office manager role. Ideal candidate must be eager to fill a variety of needs within the shop while connecting and interacting with clients both human and furry. Professionalism is necessary in all aspects from presentation, phone skills, text and email communications. Individual must be comfortable and confident in handling pets of all sizes in a safe and compassionate manner. No task will be too small or too big - flexibility is a must! Position begins at 7:30 am. Please read description in full. Individual MUST have an outgoing personality ! Responsibilities
- Coordinate and schedule grooming appointments
- Book client appointments via phone, text, email, and in person
- Create and Organize Posts on Social Media Platforms
- Maintain reoccurring appointments for multiple groomers via an online database
- Maintain a positive and efficient working environment with entire team
- Genuinely Greet and assist customers and clients
- Conduct employee interviews and evaluations
- Open and Close with rotating schedules with other receptionist
- Brainstorm and initiate retail promotions, new products, and other incentive programs
- Cleaning
- Ability to lift 50 lbs. Qualifications
- Experience in a managerial role preferred but not required
- Animal handling experience preferred but not required
- Desire to serve owners and their pets is a must
- Exceptional organizational skills with the ability to delegate effectively
- Great written and verbal communication skills
- High attention to detail
- Familiarity with computer systems and software that applies
- Must be willing to work as a team.