Pet Care Lead

We are seeking an energetic and compassionate Pet Care Leader to join our dynamic team! In this vital role, you will oversee daily pet care operations, ensuring a safe, loving, and enriching environment for animals in our care. Your leadership will inspire a team of pet care professionals, promote exceptional customer service, and uphold the highest standards of animal welfare. This position offers an exciting opportunity to make a positive impact on pets and their owners while working in a lively, supportive environment. This position does include weekends and holidays. Responsibilities Lead and motivate a team of pet care associates to deliver outstanding animal care and customer service. Oversee daily activities including group play sessions, and animal handling procedures. Ensure proper animal care techniques are used to maintain safety for pets and staff. Coordinate pet services, ensuring each animal's individual needs are met with compassion and professionalism. Supervise kennel operations, including cleaning, feeding, administering medication, and maintaining records with a small team beside you. (1-3 people) Conduct regular training on animal handling, pet care protocols, and customer interactions to uphold quality standards. Manage heavy lifting tasks related to supplies or equipment while maintaining safety guidelines. Experience Proven experience in pet care, dog handling, or pet grooming is highly desirable. Background in veterinary settings such as veterinary technician or veterinary assistant experience is a strong plus. Previous kennel experience or pet sitting roles that demonstrate responsibility and reliability. Excellent customer service skills with the ability to communicate effectively with pet owners and team members. Ability to perform heavy lifting safely and efficiently as part of daily responsibilities. Knowledge of pet care best practices, including animal behavior management and health monitoring. Join us in creating a joyful environment where animals thrive and owners feel confident knowing their pets are cared for with love and professionalism! This position requires morning and weekend availablity.

Pay:

$16.00 - $17.50 per hour

Work Location:

In person