Pet Care Attendant

Join a Team Where Every Stay is a Story. Do you love getting to know a pet's unique personality? At Pet Lodge, we pride ourselves on providing tailored, personalized care —from breed-specific grooming cuts to enrichment-filled boarding stays. We're looking for caregivers who are ready to provide the activity, stimulation, and connection that pets love (and pet parents trust). Join us in a high-energy environment where your work directly contributes to the "peace of mind" and "happy tails" of our Pet Lodge families!

Job Summary:

If you are a hard-working, detail-oriented animal lover who doesn't mind rolling up your sleeves, we want you on our team! We are looking for a dedicated, full-time Pet Care/Daycare Attendant to ensure our furry guests enjoy a clean, safe, and comfortable environment during their stay. As a Pet Care/Daycare Attendant, you are the backbone of our facility. You are responsible for the core health and happiness of the dogs in our care—managing their feeding schedules, keeping their living quarters spotless, and ensuring they get their regular bathroom breaks. This is a highly physical, fast-paced job that requires absolute reliability and a genuine commitment to animal welfare.

Essential functions and responsibilities:

Supervising dogs; engaging the dogs with enrichment and play activities; preventing and responding appropriately to animal fights or behavioral conflicts. Monitor open play groups of various sizes, breeds and temperaments to ensure safe socialization and prevent any scuffles. Assist with safely handling dogs as they arrive and depart, ensuring all personal belongings are logged and returned. Routinely cleaning and sanitizing Resort areas including play yards, boarding rooms, and lobbies; removing all forms of pet waste as necessary. Learn and recognize subtle dog body language to intercept stressful situations or unwanted behaviors before they escalate. Monitoring pet behavior and activities for safety; reporting health concerns to other members of the team (General Manager and/or Shift Supervisor). Adhering to all pet and human safety protocols at all times. Providing excellent service to Pet Lodge customers. Professionally and positively representing Pet Lodge by conducting yourself in a manner that is in the best interest of Pet Lodge, customers, and team members. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Ability to comfortably interact and handle dogs of varying sizes/weights, breeds, and in varying group sizes. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Ability to prioritize tasks and to delegate them when appropriate. Flexibility and reliability to work scheduled shifts including evenings, weekends, and holidays. Ability to function well independently and at times stressful environment.

Education and Experience:

High school diploma or equivalent. Customer service experience preferred. Pet care experience and or training preferred. Proficiency with using office equipment (such as phones, computers, printers) preferred.

Physical Requirements:

Pet Lodge Team Members routinely perform the following physical demands. All Pet Lodge Team Members are expected to perform these physical requirements with or without reasonable accommodation. Stand and/or walk for up to 6 hours without a break. Kneel, bend, squat, and twist their body. Repetitive hand and arm movement; reach, grab, pull, and push objects. Perform duties in an environment with loud sounds from animals and smells from pet waste and cleaning chemicals. Perform work both indoors and outdoors; experiencing temperature changes according to season, building heating and cooling, and weather. Lift up to 50lbs with or without assistance.