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Job Description
Job Description 1.CENTER
LEADERSHIP.
Provide innovative leadership to ensure that Minnesota State institutions and students have access to current AHA information and training opportunities, aligning with HealthForce Minnesota's strategic initiatives. Provide innovative leadership to ensure that external faculty and instructors including but not limited to state agencies, healthcare providers, private training companies, other institutions of higher education, and public safety departments have access to current AHA information and training opportunities. Manage the contracts and relationship with AHA and other inter/intra agency partners. Ensure the center operates within budget by monitoring membership numbers, implementing a strategic pricing model, managing expenditures, directing revenue collection, and serving as the accounting liaison to uphold system, state, and federal financial policies. Provide responsive, high-quality customer service to address inquiries from leadership, Minnesota State institutions, instructors, faculty, students and external parties regarding training offerings, technology, curriculum, and procedures. Maintain and oversee the accuracy and functionality of the center's website, database, online ordering system, and accounting (e.g., Marketplace and Workday) to ensure a seamless and positive experience for institutions, instructors, faculty, and students. Serve as subject matter expert of Atlas, MRTC database and rSchoolToday systems. Troubleshoot and escalate technology concerns as they arise. 2.
CURRICULUM OVERSIGHT.
Serve as a subject matter expert in AHA curriculum and certifications. Research best practices for AHA trainers. Actively participate in AHA administrative committees to provide insights and remain current on curriculum updates and procedural changes. Ensure Minnesota State institutions, instructors and faculty and all external users receive timely curriculum updates and access to essential training resources. Provide guidance and training on AHA curriculum standards, certification protocols and the utilization of official AHA resources such as training videos, skills checklists, exams, and certification cards. Uphold the center's contractual obligations with AHA by ensuring compliance across all training activities. Exercise authority in resolving certification issues, addressing non-compliance, and implementing corrective actions as needed. 3.
MEMBER COORDINATION.
Oversee enrollment and maintain accurate records of AHA instructor personal and professional data. Provide training to administrative staff on proper input of appropriate AHA instructor credentials. Communicate regularly with Minnesota State institutions, faculty, external users and AHA instructors to ensure a responsive, high-quality service to all customers and stakeholders. Create standardized forms which are easy to use and complaint to improve center efficiency and accuracy. Deliver training updates and communications to keep instructors and Minnesota State EMS personnel informed of current practices, ensuring students receive effective and up-to-date medical training. Plan, lead, and present at an annual member conference; organize regional meetings; facilitate online user groups as needed; and distribute newsletters to support ongoing engagement and professional development. 4.
COMPLIANCE AND ASSESSMENT.
Develop and implement a comprehensive quality assurance plan for the center. Convene constituents to communicate new policies, procedures, standards, and expectations. Establish and maintain standardized policies, procedures, templates, and forms to support consistent quality assurance practices. Monitor courses delivered by instructors to ensure compliance with American Heart Association (AHA) and MRTC standards. Conduct assessments and evaluations of center instructors on a regular basis. Conduct training center audits on a regular basis. Assess the timeliness of operations per quality improvement measurements so that clients receive efficient customer service. Provide information on program activity data to the Executive Director. 5. Perform other duties as assigned to ensure the smooth functioning of HealthForce Minnesota and maintain the reputation of Winona State University. Including but not limited to attending national AHA training to remain up to date on AHA requirements, serving on committees and participating in professional development opportunities.
Salary Range:
$54,344.00 - $116,608.00 ; commensurate with qualifications and experience Minimum Qualifications Bachelor's degree plus four (4) years of professional experience in education and/or healthcare setting OR an equivalent combination of post-secondary training, education and/or advanced professional experience. Has held certification in Cardiopulmonary Resuscitation (CPR), such as Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Heartsaver; current certification is not required. Demonstrated experience working in high-demand environments with the ability to meet deadlines while maintaining a strong attention to detail. Proven ability to establish and maintain positive relationships with diverse stakeholders, including students, colleagues, community members, and external partners. Strong skills in planning, budgeting, and implementing operational strategies. Proficiency in using technology to conduct business operations, including Microsoft Office Suite, Workday, Microsoft Teams, and Zoom. Successful completion of a criminal background check. Preferred Qualification Background in medical knowledge or healthcare-related fields. Demonstrated leadership experience Experience independently leading a program or business function with responsibility for day-to-day operations, strategic planning, stakeholder communication, continuous quality improvement, and achievement of performance goals. Active American Heart Association (AHA) Instructor certification or the ability to gain acceptance into an American Heart Association (AHA) Instructor Program by the date of hire, and the ability to obtain AHA Instructor certification within 3 months of hire. Experience as an AHA Training Center instructor Familiarity with state contracts and financial or operational systems such as Workday, rSchoolToday, and Marketplace. In-depth understanding of American Heart Association policies, curriculum, and training structures. Proven experience planning and hosting professional conferences or training events. Other Requirements 1. The successful candidate must be able to lawfully accept employment in the United States by the day employment begins. The University regrets that we are unable to offer H1-B sponsorship at this time 2. A complete online application will include the following: A cover letter that addresses the qualifications listed previously Current Curriculum Vitae / Resume Transcripts (undergraduate and graduate) A list of professional references with contact information
Posting Information:
Application Deadline:
Review begins immediately
Appointment Date:
As Soon As Possible Primary Location:
Remote -
Within Minnesota Type of Appointment:
Externally Funded Telework (Yes/No) Remote - Within Minnesota About Winona State University Founded in 1858, Winona State University is a regional public university and the oldest member of the Minnesota State system. Offering more than 200 majors and programs, Winona State has the #1 Student Success Rate in the Minnesota State System with 96.97 percent of WSU graduates being hired in a field related to their degree. U.S. News recognized Winona State as having top-ranking undergraduate programs in nursing, engineering, psychology, business, and computer science. With campuses in both Winona and Rochester, Winona State offers the best of both worlds. Widely known for its stunning natural setting, the Winona campus is nestled between picturesque bluffs and the Mississippi River - meaning rock climbing, paddle-boarding, hiking, and kayaking are within a mile of campus. WSU's Rochester campus is located in Minnesota's third largest city - a dynamic hub for industry, arts, and culture, and consistently ranked as one of the best places to live in the U.S. Winona State University's mission is to enhance the intellectual, social, cultural and economic vitality of the people and communities we serve: a community of learners improving our world. For more information, visit winona.edu. Employment for this position is covered by the collective bargaining agreement for Minnesota State University Association of Administrative & Service Faculty (ASF) which can be found at https://www.minnstate.edu/system/working/relations.html
Notice:
In accordance with Minnesota State policy, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a motor vehicle records check. The Winona State University Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school's policies, procedures, and programs concerning safety and security. Three years' worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at https://www.winona.edu/about/safety-security/ . You may also request a paper copy from University Security by emailing security@winona.edu . Winona State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. The University provides reasonable accommodations to qualified individuals with disabilities upon request. A member of the Minnesota State Colleges and Universities System. A community of learners improving our world!
