Medical Spa Concierge Client Experience & Wellness Support Assistant

Medical Spa Concierge Client Experience & Wellness Support Assistant Monterey Pain & Spine Institute/Majestic MD Monterey, CA Job Details Full-time $20 - $30 an hour 6 days ago Benefits Paid holidays 401(k) Paid time off Snacks provided 401(k) matching Employee discount Food provided Qualifications Hospitality Customer communication Patient flow optimization Spa experience Customer relationship building Maintaining an organized workspace Customer retention Mid-level Post-sales client support Hyperbaric medicine Appointment scheduling Consultative selling

Full Job Description Benefits:

401(k) 401(k) matching Bonus based on performance Employee discounts Free food & snacks Free uniforms Paid time off Training & development Wellness resources ✨ Join a Premier Concierge Medical Practice Read all the way through to the bottom of the page. Failure to follow directions at the bottom of this listing will result in a denial for the position. This is a highly desirable, competitive position at Majestic MD Spa. Our team is seeking a polished and service-driven Medical Spa Assistant to join our team in a high-touch, patient-focused environment. This is a client-facing role for someone who takes pride in delivering an exceptional, seamless experience at every interaction. We are looking for a self starter with experience in hospitality or spa environment . We are not looking for a manager . You'll be supporting clients through cutting-edge wellness therapies , so we're looking for someone who is open-minded, naturally curious, and excited to grow in an innovative space. Key Responsibilities Concierge-level client experience Client flow, scheduling, and overall maintaining a luxury experience Support clients before, during, and after services (including hyperbaric oxygen therapy) Communicate confidently about services in a consultative, service-oriented manner Maintain an impeccable, organized, and welcoming environment Manage client communications, follow-ups, and retention touchpoints Contribute to practice growth through service and relationship-building Qualifications Background in hospitality, luxury retail, medical, or spa environments preferred Exceptional customer service skills and professional presence (required) Sales experience or a consultative mindset (highly desired) Open-minded with a strong interest in innovative wellness therapies Detail-oriented, organized, and able to anticipate client needs Comfortable in a fast-paced, boutique setting Positive, proactive, and team-oriented Compensation & Benefits Competitive hourly pay (based on experience) Commission and bonus opportunities Paid time off and holidays Growth opportunities within a forward-thinking practice Schedule Expectations Includes evenings and weekends to meet client demand. Schedules are planned in advance. Why Join Us? We are a boutique, physician-led practice focused on delivering a high level of personalized concierge care in a refined setting. Our team values professionalism, collaboration, and growth—offering the opportunity to be part of an innovative, client-centered environment where your contributions truly matter. How to

Apply:

Submit your resume and cover letter describing your interest in this position and why you are the best candidate to: