Spa Attendant

Employer:

Turner Enterprises Management, LLC Position:

Spa Attendant Location:

Sierra Grande -

Truth or Consequences, NM Type:

Part Time / Hourly / Non-Exempt /

Non-Benefits-Eligible Housing:

No Sierra Grande , a Ted Turner Retreat, is currently seeking an enthusiastic and detail-oriented Spa Attendant to join our team and help deliver an exceptional spa experience to our guests.

ABOUT THE POSITION

As a Spa Attendant, you ll play a pivotal role in creating unforgettable experiences for our guests! You will be responsible for maintaining the cleanliness and ambiance of the spa, assisting with guests needs, and ensuring that every guest feels pampered and well cared for. You will also be responsible for: Welcoming and assisting guests with check-in, and ensuring they feel at home throughout their spa experience. Maintaining the cleanliness and tranquility of all spa areas, including treatment rooms, lounge areas, and mineral soak facilities. Filling and setting up hot mineral soaks for guests, maintaining all soaking tubs on schedule. Assisting therapists and technicians with the preparation and clean-up of treatment rooms, ensuring a smooth flow of services. Keeping spa amenities stocked and offering guests refreshments to enhance their relaxation experience. Familiarizing yourself with our spa services and wellness products, helping guests make informed choices that elevate their stay. Ensuring guest safety by following all hygiene and sanitation protocols, especially in the mineral soak and common areas. Handling spa laundry duties which include collecting, sorting, washing, drying and restocking linens, towels, and robes, ensuring guests always have clean and fresh supplies. Escorting guests to treatment rooms, relaxation areas, and other spa facilities. Handling phone inquiries, guest concerns and complaints, booking appointments, answering questions, and providing information on our spa services. Training on multiple functions of the spa. Following all Sierra Grande Policies and Procedures. All other duties as assigned.

YOUR QUALIFICATIONS

Essential:

Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to build rapport and provide exceptional service to guests. Flexibility to work various shifts, including weekends and holidays. You ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.

Preferred:

High school diploma or general education degree (GED). Experience working in a luxury hospitality setting and/or spa environment.

YOUR QUALITIES

You re alert, friendly and eager to assist guests politely and promptly. You demonstrate care and compassion for team members, putting the needs of the team before your own. You re self-directed, energetic, and motivated with multi-tasking capabilities. You re creative, adaptive and willing to work with existing core retreat philosophy and style. You demonstrate clean work habits and attention to detail. You conduct yourself in a professional manner in and out of the work setting.

EMPLOYEE BENEFITS & PERKS

Paid Sick Leave Employee Assistance Program

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

On a regular basis, you can expect to: Stand; walk; move hands and fingers to handle or feel; reach with hands and arms; stoop, bend, shake, pour, carry, kneel, crouch, or crawl and talk and hear. Lift and/or move up to 50 pounds or more. Perform physical labor for extended periods of time. Be on your feet for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. You may occasionally be exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodation inquiries must be made to the Company s Human Resources Department for consideration. Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace. For more information, visit www.tedturner.com .