Spa Sales Associate Customer Service

Job description: At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client's month. Our Spa Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment. This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales. We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team. What You'll Do Greet clients and create a warm, professional experience Answer phones and help guests book appointments Educate clients on memberships, services, and promotions Recommend services and upgrades based on client needs Help maintain a clean, organized, and calm spa environment Work as part of a team to reach spa goals Assist with outreach, follow-ups, and client communication This position includes the opportunity to earn commission and bonuses through membership sales and guest retention. What We're Looking For Customer service, retail, restaurant, salon, or front desk experience preferred Positive attitude and strong people skills Comfortable talking with guests and making recommendations Reliable, punctual, and team-oriented Willing to work a mix of morning, evening, and weekend shifts Sales experience is a plus, but we will train the right person What We Offer Hourly pay + commission + bonus opportunities Flexible scheduling with morning, mid, and evening shifts Supportive team environment Paid training Growth opportunities into Lead Spa Associate and Management roles Employee discounts on services and products Most Spa Associates earn more with commission and bonuses.

Benefits:

Employee discount Flexible schedule

Work Location:

In person

Pay:

$12.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person