Spa Associate

Hand and Stone is seeking for a Spa Associate. You are a critical link ensuring that our customer's experience in our spa is nothing other than

OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to: A passion for people and sales Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones, book appointments, sell memberships, gift cards and upgrades Follow proper filing procedures/file maintenance Promote health/wellness benefits for massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties assigned Experience in membership sales, retail and/or experience in the beauty/wellness, fitness or tanning industry is a PLUS! What's in it for you? Hourly wage plus commissions and bonuses Growth opportunities Flexible schedules Professional and safe work environment Employee discounts Contests with cash, gift card, prize rewards Job Requirements Excellent personal experience, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest Lead Spa Associate (Beauty & Wellness) Hand & Stone Massage and Facial Spa in San Antonio (Alamo Ranch area), TX is looking for a Lead Spa Associate . The successful candidate must have excellent sales skills, communicate in a professional and friendly manner, and a proven record of individual and team success. Leadership capabilities are a must. The optimal candidate should have experience in a high-volume, high traffic store. Previous experience as a Spa Lead or Assistant Spa Manager, Hotel Management or Restaurant Management is ideal but not required.

Salary:

Hourly rate based on qualifications with a very strong Incentive Package that is not capped. Career growth opportunities in the future with this position as this position can easily transition into Assistant Spa Manager or Manager.

Lead Spa Associate Job Responsibilities:

Overseeing and managing the daily operations of the spa Delivering exceptional customer service to all guests Managing, motivating and coaching the front desk staff, therapists and estheticians in a fun, fast paced environment Focusing on daily, weekly and monthly Key Performance Indicators to exceed financial goals Responsible for Assisting the Regional Manager with HR functions including interviewing, hiring, training and scheduling of staff Monitoring inventory control and ensuring a culture of honesty and high integrity Maintaining a professional and impeccable spa environment Using entrepreneurial skills to identify opportunities for growth and improve efficiencies Sourcing and facilitate community partnerships and events Effectively partner with ownership for business growth and success

Lead Spa Associate Qualifications:

• Minimum of 2 years management and or retail leadership experience preferred Experience in the Beauty / Wellness Industry preferred but not required Excellent communication and organizational skills. Work a minimum of 35 hours per week including some weekends, plus extended holidays and special events. Knowledge of Millennium Operating System is desired but not required Ability to train and motivate staff Positive and outgoing personality with a willingness to create a team atmosphere Successful Sales experience and training

Job Types:

Full-time, Part-time Pay:

$13.00 - $15.00 per hour

Benefits:

Employee discount Paid time off

Shift:

4 hour shift Day shift Evening shift Night shift

Education:

High school or equivalent (Preferred)

Work Location:

In person