Golf Pro Shop Attendant

Golf Pro Shop Attendant New Orleans, LA Job Details Temporary | Full-time 1 day ago Qualifications Retail sales transactions Maintaining an organized workspace Guest relations Floor cleaning Financial transaction processing Visual merchandising Phone communication Outdoor work Event coordination Merchandising Handling customer inquiries Greeting customers Regulatory compliance Processing cash transactions Administrative experience High school diploma or GED Store opening/closing procedures Driver's License Driving Merchandising display arrangement Waste collection Phone call management Clean workspace maintenance POS systems Communication skills Entry level

Full Job Description Position Title:

Golf Pro Shop Attendant Department:

Golf Course Reports To:

Director of Golf and Tennis Location:

Golf Course FLSA Status:

Non-exempt Position Type:

Full Time Who We Are Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world. What You'll Do Pleasantly greet every guest who enters the Golf Pro Shop; assist all customers with merchandise selection and check out transactions; handle all monetary transactions; answer the phone quickly and books tee times; maintain neat, clean and organized workspace; assist with merchandising and monthly inventory; must be friendly and enthusiastic and demonstrate outstanding customer service to both annual passholders and guests. Assist the cart staff during busy times. Day to Day Responsibilities Greet and enthusiastically provide each customer with the course conditions, directions, and any other pertinent information Responsible for making tee times and processing all retail and fees sales utilizing the POS Ensures the Pro Shop and equipment are clean and in working order daily Coordinate displays, folds and straightens merchandise, and oversees Pro Shop cleaning Opens or closes the Pro Shop according to the procedures established by the Director of Golf Assists in the coordination and services for tournaments and other special events Communicate and enforce course rules including dress code and cart policies Perform light custodial operations such as sweeping, mopping, and collecting trash as needed Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same Responsible for assisting the Professional Staff in all aspects of Pro Shop operations, including administrative duties, guest service and maximizing merchandise displays

Additional/Overall Skills:

Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute. Thrive in a team environment, using your organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience. Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful culture that is at the heart of Audubon's mission. Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow. The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.

What We're Looking For Must Haves:

Must have excellent verbal communication skills Must have knowledge of the game of golf Must have a valid drivers license Must display a professional appearance as outlined in the Audubon Handbook Must be able to work independently and function as a member of the team Must have a high school diploma

Nice-to-Haves:

Previous experience working at a golf facility Previous experience working in a setting that requires strong customer service Previous experience working in a retail setting Ability to play the game

Physical Requirements:

(Add per list provided based on role type) Must be able to frequently stand, walk or sit for long periods of time Must be able to frequently climb, stoop, kneel, crouch, crawl and reach Must have close visual acuity in order to operate equipment Must be able to work outdoors under conditions ranging from extreme hot to extreme cold Ability to lift up to 50 lbs and frequently up to 20 lbs using proper lifting techniques