Funeral Arranger

Funeral Arranger San Mateo, CA Job Details Full-time $26 - $29 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Hospitality Record keeping Phone communication Handling customer inquiries Regulatory compliance Filing Microsoft Office Event vendor coordination Administrative experience High school diploma or GED Driving Data entry Organizational skills Funeral directing Transportation planning Typing Clerical experience Cross-functional collaboration Communication skills Entry level Under 1 year Full Job Description NorthStar Memorial Group is looking for a compassionate, detail-oriented Funeral Arranger who understands the sensitive nature of funeral services and is committed to supporting families with care and respect to join our team at Skylawn Funeral Home in San Mateo . At NorthStar, we're united by a shared commitment to serving families with dignity and care. Our Funeral Arrangers take pride in guiding families through one of life's most difficult moments, bringing empathy, organization, and a personal touch to every service. We value creativity, attention to detail, and the ability to go above and beyond for the families we serve. When you join NorthStar, you become part of a supportive community that honors tradition while embracing innovation - all with the goal of providing meaningful, memorable experiences that reflect the lives being celebrated. Responsibilities Arrange and lead funeral and memorial services with professionalism, compassion, and respect for families. Manage all aspects of service planning, including scheduling, locations, transportation, and coordination with vendors such as florists and caterers. Prepare and file required legal documents (death certificates, permits) and work closely with cemeteries to arrange burials. Provide logistical support by driving funeral vehicles and delivering flowers, caskets, urns, and personal keepsakes. Provide evening on-call coverage as part of a rotating schedule to ensure timely response to urgent operational needs. Collaborate with colleagues across departments to ensure family needs are met with care and efficiency. Maintain accurate client records and service documentation. Handle administrative tasks—including data entry, filing, and phone inquiries—with professionalism and attention to detail. Uphold compliance with all federal, state, and local regulations governing funeral service

Requirements:

Strong organizational skills High school diploma or GED required. 1+ year of funeral industry experience preferred, but not required. We will train the right person. Previous experience in customer service or hospitality strongly preferred. Warm, professional presence with excellent interpersonal and communication skills. Proficient in computer applications (MS Office, data entry systems). Ability to type a minimum of 40 words per minute. Strong multitasking skills; able to stay composed in fast-paced, deadline-driven environments. Confident speaking in front of groups and engaging with diverse communities. Physically capable of lifting up to 20 to 50 lbs. Flexible schedule with weekend availability.

Compensation:

$26- $29/hr. + bonus potential Benefits Medical, Dental, and Vision Insurance Health Savings Account (HSA) Life Insurance 401(k) with Employer Matching We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.