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Funeral Director/Manager Full Time
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Family Owned Funeral Group
Jacksonville, FL (In Person)
$65,000 Salary, Full-Time
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Job Description
Funeral Director/Manager - Full Time Family Owned Funeral Group Jacksonville, FL Job Details Full-time From $65,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication Funeral service technology Inventory management Customer service Grief counseling Mortician License Embalming License Process management Funeral Director License Cosmetology Full Job Description Overview Family Owned Funeral Group is seeking an experienced, service‑driven Funeral Director/Manager to lead operations, support families, and uphold our commitment to dignity, excellence, and compassionate care. This role is ideal for a strong leader who thrives in a fast‑paced environment and is dedicated to serving families with professionalism and heart. Responsibilities Oversee daily funeral home operations, including staffing, workflow management, and service delivery Meet with families to guide them through arrangements with empathy, clarity, and professionalism Coordinate, plan, and conduct funeral, memorial, and graveside services that honor each family's wishes Ensure full compliance with all state, local, and company regulations, including health and sanitation standards Manage scheduling, inventory, and facility readiness to maintain a seamless, high‑quality environment Provide compassionate bereavement support, offering guidance and emotional assistance throughout the process Lead, mentor, and support staff to foster a high‑performance, service‑focused culture Oversee preparation and presentation of decedents, ensuring respectful cosmetology, sanitation, and handling procedures Supervise safe transportation, transfer, and heavy lifting of remains using proper safety protocols Support families in selecting services and merchandise, presenting options with a compassionate, consultative approach Plan and coordinate special services or memorial events, ensuring every detail aligns with family expectations and organizational standards Collaborate with leadership on operational improvements, community engagement, and long‑term growth initiatives Qualifications Active Funeral Director license is required ; dual licensure as an Embalmer is strongly preferred Proven experience in funeral directing or management within a funeral home environment Strong knowledge of anatomy, physiology, and embalming principles related to body preparation Ability to perform cosmetology, restorative work, dissection, and sanitation procedures with accuracy and respect Excellent communication and customer service skills, with the ability to support families empathetically during difficult moments Experience planning and coordinating meaningful funeral and memorial services Physical stamina to perform heavy lifting, transfers, and extended periods on your feet Knowledge of bereavement support practices to assist grieving families effectively Compassionate, consultative sales skills to guide families through service and merchandise options while maintaining a caring, professional approach Growth opportunities are available and may be accelerated based on experience and performance. Join us in making a meaningful difference by providing heartfelt support during life's most challenging moments.