Funeral Director

Funeral Director Albuquerque, NM Job Details 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Microsoft Excel Hospice experience Equipment repair Phone communication Mortuary Science Customer service Filing Mid-level Performance management High school diploma or GED Community outreach Driver's License Team management Driving Task prioritization Car wash Data entry Funeral directing Productivity software 1 year POS systems Funeral Director License Communication skills Time management Full Job Description The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview and Responsibilities:

Presents every client family with all service and merchandise options - Every Family, Every Option, Every Time Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation Completes tasks and details resulting from the arrangement conference Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations Conducts and attends funeral services regularly, leading all post-service follow-ups as needed Collects funds at the time of arrangement conferences

Requirements & Qualifications:

High school diploma or equivalent Valid state-issued funeral director license (as per state licensing requirement) Completed mortuary school Minimum one year of experience in customer service and the funeral industry is preferred Experience in making an initial transfer of decedent and funeral arrangement, and decedent care Ability to keep licenses and continued education requirements current and in good standing Ability to work on-call/first call, in rotation as assigned Knowledge of Microsoft office suite (Word, Excel, PowerPoint) Organizational and planning skills; time management skills, and the ability to prioritize work Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families Able to multi-task, i.e., enter data into company POS while interacting with a client's family member's Ability to stand for two or more hours without rest Ability to move, push and pull heavy weighted items up to 150lbs safely Valid state-issued driver's license with a clear driving record #HP2023

Req Benefits:

What We Offer:

Meaningful Work:

Make a real difference by helping families navigate one of life's most challenging times with compassion and care.

Competitive Pay and Benefits:

Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay Wellness Rewards 401k with company match Company-paid life insurance, long-term disability, and short-term disability

Career Growth:

Take advantage of ongoing training and advancement opportunities within the funeral service industry.

Supportive Culture:

Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Additional Details :

Who We Are:

We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care.

Our mission is simple:

We bring ease and comfort to families during life's most difficult moments. We believe in creating certainty through the uncertainty of life's end, and we do it by living our values-leading with compassion, building trust, and nurturing community so no one walks this journey alone.