Laundry Attendant

What makes Williams Hotel Group a great place to work? It's our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe, and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it. Here's what we have to offer you: Competitive Pay Fun place to work Clear path for growth and career advancement Hotel Discounts Paid Vacation Health, Vision, and Dental Insurance Benefits 401k with company match Job Summary The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths. Education & Experience High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical Requirements Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods Ability to perform repetitive tasks with accuracy Ability to lift, carry, pull and push up to 30 lbs and up to 50 pounds throughout a shift Ability to work in varying temperatures. May be exposed to mechanical, electrical, chemical and fume hazards General Requirements Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with brand standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with brand standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be able to cross-train in other hotel related areas. Ability to read, write and communicate effectively in English, both written and verbal Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times Fundamental Requirements Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. Understand operation of washing machines and dryers. Load and unload washes according to standards. Wash and dry all dirty linens, towels, rags, etc. Sort all hotel linen according to type, color, size, etc. Pre-treat all stained linen before washing. Clean dryer filter daily and maintain all equipment as trained. Operate iron as per standard and ensure that it is shut off at the end of day. Sweep and mop laundry floors, storing all linens off the floor. Fold towels and linens. Remove and sort dirty linens and towels from laundry carts. Keep laundry carts clean and free of debris. Maintain clean work area. Sort clean laundry according to type and load carts. Ensure overall guest satisfaction.