Laundry Attendant

Laundry Attendant

OVERVIEW

The Laundry Attendant is responsible for performing laundry functions in order to create a safe, secure and inviting environment for residents, families and team members while meeting and exceeding Sunrise quality service standards.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: General Laundry Duties

• Collects, cleans and redistributes the community laundry and resident clothing.
• Sorts, washes and dries linens and resident clothing properly following the approved laundry procedures.
• Transports supplies to include clean and soiled linen to the appropriate storage and collection areas.
• Folds, counts and stacks linens following approved laundry procedures.
• Inspects linens routinely for wear and tear, identifying worn and torn linens and following the community's Standard Operating Procedure for damaged linens.
• Maintains the commercial and residential laundry rooms in a clean, orderly and sanitary condition.
• Maintains communication with Supervisor regarding inventory of products and services per Sunrise procurement procedures and service standards. Resident Care
• Assists Care Managers and Department Coordinators with resident care when requested.
• Practices positive resident relations following our Sunrise Shared Values; responds to resident requests and directs resident feedback and requests to immediate supervisor and or Care Manager.
• Reviews, reads, notates and initializes Daily Log to document and learn about pertinent information and any resident's physical and behavioral changes. Environmental Adaptability
• Understands team members may be exposed to blood and or body fluids with potential exposure to hazardous materials and infectious diseases.
• Understands working in an environment that may have possible exposure to unpleasant odors; possible exposure to chemicals as identified in the SDS manual and continuous exposure to residents who may be ill, confused and having unpleasant days. Safety and Risk Management
• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes.
• Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adnce to safety rules and regulations
• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, SDS Safety Data Sheets (SDS) and Lockout Tagout procedures.
• Maintains equipment and supplies to avoid waste, damage to areas and equipment and to prevent accidents.
• Complies with all infection control techniques, placement of bio-hazard containers and removal techniques, procedures and policies.
• Participates in all fire and safety drills, in-service meetings and department programs as assigned. Training, and Contributing to Team Success
• Participates actively as a member of a team and committed to working toward team goals.
• Demonstrates in daily interactions with others, our Team Member Credo.
• Commits to serving our residents and guests through our Principles of Service.
• Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned. Core Competencies
• Building Customer Loyalty
• Building Trust
• Communication
• Contributing to Team Success
• Managing Work (includes Time Management)
• Planning and Organizing
• Quality Orientation
• Stress Tolerance
• Technical / Professional Knowledge Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
• High School diploma / GED preferred
• Able to provide housekeeping and laundry services in a resident centered environment, which meets and/or exceeds Sunrise's quality standards
• Desire to work with seniors
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication
• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving and decision making skills
• Ability to work semi-independently without direct supervision by following all community procedures and guidelines and having the ability to follow through on assigned tasks, and demonstrates initiative
• Ability to perform tasks with frequent interruptions
• As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance