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Job Description
Front of House - The Tox Carlsbad The Tox Carlsbad Carlsbad, CA Job Details Part-time | Full-time $17.50 an hour 1 day ago Benefits Employee discount Flexible schedule Paid sick time Qualifications Customer communication Employee relationship building Customer inquiry handling Cash register operations Attention to detail Appointment scheduling Clean workspace maintenance POS systems Full Job Description The Tox is a fast-growing luxury wellness brand known for our signature body sculpting techniques and elevated client experience. The Tox Carlsbad is looking for proactive, detail-oriented individuals to join our Front of House (FOH) team. This position is ideal for someone who thrives in a service-based, performance-driven environment and understands what it means to deliver white-glove hospitality.
Key Responsibilities:
Educate clients on wellness services, and treatment packages while confidently closing sales Identify client needs and recommend appropriate treatments and retail products to maximize results and revenue Manage bookings, reschedules, and appointment adjustments with precision and care Greet and check in clients, maintaining a professional and luxury-focused first impression Execute opening and closing procedures, POS transactions, and daily reporting Ensure the lounge and reception areas are clean, organized, and aligned with brand standards Partner with the studio management and technician teams to ensure an exceptional client experience from start to finish
Qualifications:
2+ years of experience in sales, wellness, retail, or hospitality preferred (examples: spa, salon, fitness studio, luxury retail, medical spa, or membership-based business) Proven ability to meet and exceed sales goals while maintaining client trust and rapport Exceptional communication and interpersonal skills with a client-first mindset Familiarity with booking software, POS systems, and handling customer inquiries Familiarity with MindBody Online software is a plus Professional, polished appearance consistent with The Tox standards Ability to multitask and stay organized in a fast-paced environment Passion for wellness and interest in luxury service brands Must be able to work on-site in Carlsbad and be available for weekends as needed Why Join The Tox Carlsbad? Competitive pay & commission on service packages and retail sales Wellness-focused, uplifting work environment Employee discounts on services and retail Opportunities for career growth within a rapidly expanding brand Be part of a supportive, empowering team environment
Pay:
$17.50 +
Commission Work Location:
In person
Part-Time/Full-Time :
20-35 hours/week | Weekend availability required, subject to reasonable accommodation under applicable law. Must align with our positive, collaborative, client-centered workplace culture. We are a franchise, but with local and present ownership. Ready to be part of a transformative wellness experience? Apply now and help us elevate our client journey—one treatment at a time.
Disclaimers:
Position requires standing for extended periods, lifting up to 25 pounds, and frequent computer and POS use. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), national origin, age, disability, gender identity, sexual orientation, marital status, genetic information, ancestry, citizenship status, military service or veteran status, or any other protected characteristic under applicable law. Hourly wages are paid regardless of sales performance; commissions do not replace hourly pay or minimum wage obligations. Any bonus or commission opportunities, if applicable, are governed by a separate written plan and are not guaranteed. Employment with The Tox Technique Carlsbad is at-will and may be terminated at any time, with or without cause or notice, by either the employee or the company. This job description is not intended to be an exhaustive list of all duties. The company reserves the right to revise the job responsibilities as business needs change.
Pay:
$17.50 per hour Expected hours: 20.0 - 35.0 per week
Benefits:
Employee discount Flexible schedule Paid sick time
