Spa Coordinator/Assistant Manager

The Wax and Skin Lounge is a day spa with locations in Logan Square and Fulton Market/West Loop Chicago. We pride ourself on providing exceptional customer service and the best Hair Removal & Skincare services Chicago has to offer. With tropical vibes and a relaxed atmosphere, we are seeking a full time friendly and customer service oriented Spa Coordinator to join our team. We are looking to make 1 hire for this position with a start date in 1 to 2 weeks and anywhere from 32 to 40 hours per week. This job location could be at both of our locations or specifically at our Fulton Market/West Loop location. We would ideally have a rotational schedule of 5 days per week with every other Saturday working. Our ideal

Candidate:

Has experience in a Skincare, Waxing or other Spa like setting Has experience with a professional online booking/scheduling system Has very strong customer service skills Can be professionally authoritative all the while serving, directing, managing, and instructing guests and staff Must be able to enforce a cancellation policy Is NOT an

Esthetician Job Responsibilities:

checking guests in/out scheduling and managing appointments maintaining spa area assisting guests at the front desk assisting other staff provide knowledgeable and comprehensive information to our guests performs highest level of customer service performs misc. job related duties as assigned adheres to all company policies polished professional appearance responsible for opening/closing shifts responsible for enforcing WSL policy with guests and staff answer, screen and forward incoming phone calls

Other Information:

Be available to work Monday through Saturday with ability to do both opening and closing shifts. Sundays are always off. Be able to work a minimum of a 5 hour shift and a maximum of 8/10 hour shift. We love to take care of and invest in our staff and are committed to providing you the best opportunity to succeed and grow! Weekly Pay by Direct Deposit PTO (after initial period) Please apply online only No phone calls to the business :) Thank You!

Job Types:

Full-time, Part-time Pay:

$18.00 - $25.00 per hour

Benefits:

Employee discount Paid time off Professional development assistance Application Question(s): What scheduling System have you used before? Please share anything else about yourself relevant to this role?

Education:

High school or equivalent (Preferred)

Experience:

Appointment scheduling: 1 year (Required)

Work Location:

In person