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General Manager - Medical Aesthetic Spa

Job

Skin Concépt And Laser

New York, NY (In Person)

$130,000 Salary, Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/12/2026

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Job Description

General Manager
  • Medical Aesthetic Spa at Skin Concépt And Laser General Manager
  • Medical Aesthetic Spa at Skin Concépt And Laser in New York, New York Posted in 1 day ago.
Type:
full-time
Job Description:
Skin Concépt & Laser is an established, thriving medical spa on the Upper East Side. We're hiring our most senior on-site leader
  • a General Manager to lead the team, drive the business, and own its success.
This is a leadership role for someone who gets results through people. You'll build and coach a high-performing team, lead a strong sales culture, own the location's numbers, and run a smooth, well-systemized operation. You'll have real autonomy and the backing of an owner investing in the business's growth.
What success looks like:
a confident, well-coached team that consistently hits its targets, a smoothly run operation built on clear systems, clients who keep coming back and refer their friends, and a healthy, growing business you lead with genuine ownership. What you'll lead: Build, lead, and develop a high-performing team (~10-15 providers and front-desk staff) Drive a winning sales culture
  • lead conversion, cross-sell and up-sell, memberships, retail, and package renewals Own the location's performance and the key numbers Build the systems and operating rhythm
  • scorecards, reporting, team routines, weekly business reviews Deliver an exceptional client experience and own escalations Run a smooth operation
  • admin, vendors, inventory, and facility What you bring: 8+ years in high-pressure, sales-driven, client-facing service businesses (medical aesthetics, hospitality, restaurants, hotels, fitness or health clubs), including 3+ years managing a team with real decision-making authority A people leader first, a sales leader, and a builder of process and routine A track record of owning and improving specific business metrics Familiarity with Boulevard, Podium, or similar booking and CRM systems A post-secondary degree is a plus, but not required Compensation & benefits: $120,000•140,000 base + quarterly performance bonus up to 20% (total potential ~$168,000) Employer-funded health allowance (ICHRA) Paid time off Treatment discounts.
To apply:
send your resume and a short note about a team you led and a result you drove through them.