PT/FT Sales + Guest Services at ZoiA Spa & Salon

Join the Zoi'A Spa & Salon Team! Janesville, WI | Sales & Guest Experience Specialist | Part-Time or Full-Time Zoi'A Spa & Salon (pronounced "zoya" ) is a modern, upbeat beauty destination — and we're looking for someone reliable, positive, and motivated to grow with us. If you like a job where the days move fast, the team is supportive, and expectations are clear… you'll love it here. Pay, Growth & What Makes This Role Different Starting at $11/hr with a transparent, structured raise system. No guessing. No waiting a year. No "maybe later." First 90

Days:

Monthly Performance Check-Ins Every 30 days, you'll meet with leadership to review progress, ask questions, and get support. We want you set up for success — not stressed or confused. Raise Structure — Every 140 Hours Worked At each 140-hour milestone, you'll have a performance review. To earn a raise, you must meet 5 out of 7 performance standards : Attendance

• Reliability and consistency Accuracy
• Correct booking, checkouts, timing, and notes Communication
• With guests, team, and management Engagement
• Staying productive, learning promos, limiting personal phone use Salon-Approved Verbiage
• Greeting scripts, check-in, check-out, rebooking, phone Systems & Processes
• Meevo steps, discounts, new guest flow, open/close Sales Performance
• Add-ons, promos, retail awareness
• Meet 5/7 → Eligible for a $0.50 raise
• Review points: 140 hours, 280 hours, 420 hours After completing all three checkpoints, further raises are performance-based, with sales and guest experience as key drivers.

Benefits & Perks (for eligible employees) PTO (full-time) 401(k) match (1 year employment minimum) Dental & vision Product + service discounts (a favorite!) Flexible scheduling within reason Fun competitions + incentives Supportive, team-first culture Hours & Availability (Please Read Carefully) We're hiring for:

Part-time:

16-24 hours per week

Full-time:

32 hours per week We're especially interested in candidates who enjoy: Day shifts Mid-day shifts However, this role requires availability during prime business hours , which include evenings, Fridays, and Saturdays.

Availability Expectations:

Availability for an average of at least 12 prime hours per week is required Prime hours include: Weekdays after 4:00 PM All day Friday All day Saturday Scheduling within those hours varies based on business needs We are closed Sundays We can work with some scheduling restrictions — but frequent last-minute changes, limited prime-hour availability, or excessive time off will not be a good fit for this position. What You'll Do as a Sales & Guest Experience Specialist This role blends guest experience, sales, and front desk operations.

Your day-to-day will include:

Greeting guests and creating a welcoming atmosphere Educating guests on services, promos, and retail Recommending add-ons that enhance the guest experience Handling appointments, calls, check-ins, and checkouts Supporting salon flow, cleaning, and laundry Setting goals and celebrating wins with leadership If you enjoy staying busy, connecting with people, and contributing to a thriving environment, you'll feel right at home. Who Thrives Here

• Friendly, outgoing, people-focused
• Coachable and open to learning
• Reliable with consistent attendance
• Motivated by growth and clear expectations
• Enjoys a fast-paced, team-oriented role If you're looking for a job where your effort matters — and where growth is earned and celebrated — this is it.

Hiring Timeline We are interviewing now, with a target start date ASAP . How to Apply Apply on Indeed, through our website, or email Jamie at: zoiajamiew @ gmail.com

What Happens Next:

A manager will reach out within a week You'll be invited in to meet the team and learn more Casual, warm, and pressure-free — we want mutual fit We can't wait to meet you — come grow with the Zoi'A family!

Pay:

From $11.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Work Location:

In person