Design Traffic Planner

Design Traffic Planner McKinsey & Company - 4.2 Tampa, FL Job Details 18 hours ago Qualifications Customer communication

Full Job Description Job ID:

108810 Tampa Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place.

YOUR IMPACT

You will be the communication bridge between our consultants and designers, helping to create outstanding work and enabling a great customer experience. You will play a crucial role in a unique and fast-paced design environment, and your efforts will directly contribute to the efficiency and success of our design workflow. The definition of "teamwork" is a complex yet stimulating combination between side-by-side and virtual collaboration; ownership and commitment are paramount to be successful in the role. You will be working very closely with our designers and consultants.

Your typical responsibilities will include:

managing the design request queue, understanding design and deadline requirements, and routing requests to the correct teams; you will be the face of our business, contacting our consultants for clarifications, negotiating scope and deadlines, and ensuring they are informed of any delays or challenges; you will improve the consultant experience by providing excellent customer service, clarifying unclear instructions, and understanding their expectations in terms of design requirements and scope; and you will need to be comfortable with change and ambiguity, adapting to continuous changes in the team and business objectives. Your work has a great impact on our team's overall performance. By ensuring clear communication and smooth workflow, you enable the team to deliver high-quality design work efficiently. Your service orientation and ability to manage expectations will foster strong relationships with our consultants and contribute to a positive and productive work environment.

YOUR GROWTH

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.

A voice that matters:

From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.

Global community:

With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.

Exceptional benefits:

On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

Bachelor's degree preferred Strong computer skills Excellent organizational skills, including accuracy, strong attention to detail and time management Individual and collaborative problem-solving and a quality-driven mindset Willingness to learn, share knowledge and experience with peers Open mindset towards change and eagerness for continuous improvement Ability to build robust and trustworthy relationships with peers through feedback in order to contribute to a highly interactive working environment Great client and team communication skills Ability to work between 7:00am - 3:00pm ET with flexibility to cover any shift, based on business needs Language fluency skills to communicate in an all-English business environment (written and spoken) Please review the additional requirements regarding essential job functions of McKinsey colleagues. Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.