Veterinary Client Experience Representative-Reception

Veterinary Client Experience Representative-Reception 2001 Vivigen Way, Santa Fe, NM 87505 $20

• $25 an hour
• Full-time $20
• $25 an hour
• Full-time Opened August 2024!

Mosaic Animal Emergency is a new, privately-owned, 16,000sq ft 24/7 emergency hospital in Santa Fe, NM. Founded by three local ER veterinarians, Mosaic is redefining what it means to practice emergency and specialty medicine. We understand your struggles in vet med because they are our struggles too. Come join the new revolution where the only thing more important than employee well-being, is patient care.

About Us:

Mosaic Animal Emergency is not just another emergency hospital; we are Vet Med 2.0. Founded by three local ER veterinarians, our 16,000 sq ft facility was meticulously designed with both our staff and our patients in mind. Our expansive treatment area boasts a soothing aesthetic, comfortable patient enclosures and cutting-edge technology to provide the best possible care. We are proud to be the first (and only!) fear-free emergency veterinary hospital in New Mexico and one of just three in the entire country. At Mosaic, we invest in out-of-the-box methods and tools that help our team members provide the highest level of care to the pets in our community. We offer payment plans to our clients, not just credit cards, and have taken steps at all levels to ensure that the humans in our community can afford the care their pets deserve. We are committed to offering a work environment where employees feel safe to be who they are, safe to communicate what they need, and where their opinions matter. Our leadership philosophy centers around transparent decision-making where every action is guided by integrity and a commitment to open communication. Working in an emergency hospital is one of the hardest and most rewarding paths you can take in veterinary medicine. We understand your struggles in veterinary medicine because they are our struggles too. At Mosaic Animal, our goal is to transform your experience of working in veterinary medicine through our experience. What we're looking for: Bold, creative, and passionate people who love their profession. We're looking for candidates who can expand our culture and challenge us to be better. Great customer service skills Experience in veterinary medicine is preferred, but mentorship opportunities are available. Team members who want to grow, laugh, and deliver care to our community at the top of their skill level. Someone with a desire to expand their knowledge and share it with others. Individuals with great communication skills, self-awareness and emotional intelligence Why Mosaic? It's Santa Fe! Life in "The City Different" has something for everyone. Cradled between two mountain ranges and boasting 283 days of sunshine, Santa Fe is home to world-class skiing, river rafting, and millions of acres of pristine wilderness to explore. Santa Fe also offers a unique blend of cultures, old world architecture, vibrant festivals, amazing local fare and a rich history unlike any other city.

Employee Well-being:

We value our team's mental and physical health. Scheduled lunch breaks, comfortable workstations, and a fear-free environment (for both pets and people) ensure you can focus on what matters most.

Competitive Compensation:

We provide competitive compensation, which integrates a profit-sharing model that rewards all team members at all levels.

Community Commitment:

We believe everyone should have access to quality veterinary care. That's why we offer in-house payment plans to our clients (not just credit cards) and support local outreach organizations. Work•

Life Balance:

Emergency medicine is demanding. Our zero-guilt vacation policy means we prioritize your time off so you can truly recharge.

Continuous Growth :

Whether you're a seasoned pro, or early in your career, we're dedicated to helping you excel. We provide mentorship, sponsor CE opportunities, and encourage skill development for every stage.

Honesty:

Management is approachable and available to address employee's inquiries and concerns. Your voice and your experience matter at Mosaic! Come find out how you can help us craft Vet Med 2.0. Come celebrate the amazing wins and challenges of working in emergency medicine and learn to be the best version of yourself. Bring your ideas, be heard, and find your place with us in an environment where you are challenged to grow, laugh and build a career that gives back to our community and our profession.

Job Type:

Full-time Pay:

$20.00

• $25.

00 per hour

Benefits:

401(k) Continuing education credits Employee assistance program Employee discount Health insurance Paid time off Parental leave Professional development assistance Tuition reimbursement Application Question(s): Are you available and able to work 12 hour shifts? Are you able to work on weekends?

Work Location:

In person