Veterinary Assistant / Client Service Representative

Veterinary Assistant / Client Service Representative•Join Our Animal-Loving, Family-Oriented Team! Do you love working with animals and connecting with people? Are you calm in busy moments, organized, and always ready to lend a helping hand (or hold a paw)? We're looking for a compassionate, dependable Veterinary Assistant / CSR to join our friendly, family-oriented clinic team. You'll help us provide exceptional care to our patients and create a welcoming, supportive experience for their people. No two days are ever the same here — and that's just the way we like it! What You'll Be Doing As a Veterinary Assistant / CSR, you'll play a vital role in both medical and front desk operations, ensuring smooth appointments, attentive patient care, and excellent client service.

Medical Support Duties:

Assisting veterinarians and technicians during exams and procedures Safely restraining patients using low-stress handling techniques Preparing exam rooms and surgical areas Providing nursing support for hospitalized patients Administering medications as directed Monitoring patients and reporting changes to the medical team Running basic laboratory tests Cleaning and sterilizing equipment Maintaining accurate medical records Keeping kennels and clinic areas clean and sanitized

Client Service Responsibilities:

Greeting clients and patients with a warm, friendly attitude Answering phone calls, scheduling appointments, and managing the clinic calendar using Cornerstone software Checking clients in and out efficiently Processing payments and handling invoices Communicating clearly with clients about services, wait times, and follow-up care Educating clients on general pet care and post-visit instructions Managing client records and ensuring accurate data entry What We're Looking For We're excited to meet someone who is: Experienced in animal handling and restraint (preferred) Comfortable balancing both medical and client-facing responsibilities Friendly, professional, and confident communicating in person and on the phone Detail-oriented and highly organized Comfortable working in a fast-paced environment Compassionate toward both animals and their owners A reliable team player who is eager to learn Previous veterinary, animal care, or customer service experience is preferred—but we value attitude, work ethic, and a genuine love of animals just as much. We are open to full-time or part-time candidates , but availability all day on Mondays and Fridays is required.

Schedule Monday:

7:45 AM•7:00 

PM Tuesday:

7:45 AM•12:00 

PM Wednesday:

7:45 AM•5:00 

PM Thursday:

7:45 AM•6:00 

PM Friday:

7:45 AM•4:00 

PM Saturday:

8:00 AM•12:00 PM (occasional)

Note:

Hours may vary slightly based on clinic needs. Why You'll Love Working Here A supportive, family-oriented, team-focused environment Meaningful work that truly impacts pets and their families Opportunities to learn and grow your skills A dynamic role that blends hands-on care with client interaction Lots of tail wags, happy purrs, and grateful clients If you're passionate about animal care and creating a great client experience, we'd love to hear from you!

Pay:

$18.00•$22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person