Veterinary Assistant / Client Service Representative (Cross-Trained Position)

Job Title:

Veterinary Assistant / Client Service Representative (Cross-Trained Position) Westerville, OH | Full-Time | No Weekends Cedar Hill Animal Clinic is a busy, fast-paced, 3-doctor veterinary practice looking for an experienced Veterinary Assistant who is also comfortable being cross-trained at the front desk to help support our Client Service Representative team during lunch coverage and high-volume periods. This position is ideal for someone who enjoys both patient care and client communication, thrives in a team-oriented environment, and can comfortably transition between the treatment area and front desk as needed throughout the day.

Schedule:

This is a full-time position working 4 weekdays per week:

Monday:

8:00 AM•7:00

PM Tuesday, Wednesday & Friday:

8:00 AM•6:00

PM Thursdays, Weekends & Holidays Off Typical Daily Flow:

Veterinary assistant duties throughout the morning Lunch break from 11:00 AM•12:00 PM Front desk/CSR lunch coverage from 12:00 PM•2:00 PM Return to veterinary assistant duties for the remainder of the afternoon

Core Responsibilities:

Assisting doctors and technicians with patient care Surgical prep, restraint, monitoring, and recovery assistance Laboratory work, diagnostics, and radiology support Client education and communication Answering multi-line phones and assisting clients at check-in/check-out Scheduling appointments and handling prescription refill requests Responding to client emails and messages Maintaining cleanliness and organization throughout the clinic

What We're Looking For:

Minimum 3 years of veterinary experience required Prior veterinary assistant experience in a busy clinic strongly preferred Comfortable working in both medical support and client service roles Strong multitasking and communication skills Reliable, organized, and proactive Positive attitude and ability to thrive in a fast-paced environment Team player willing to jump in wherever needed Confidence working independently when needed

Benefits:

401(k) with employer matching Health, dental, vision, and life insurance Short-term disability Paid time off (PTO) Employee discount Uniform allowance Supportive team culture and growth opportunities Why Join Cedar Hill? We are a supportive, collaborative team that genuinely cares about our patients, clients, and each other. We pride ourselves on providing high-quality medicine while maintaining a positive and team-focused environment. If you're looking for a clinic where you can grow your skills, stay busy, and be part of a passionate team, we'd love to meet you!

Pay:

$16.00•$20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person