Animal Care Technician

Animal Care Technician City of Mission Viejo, CA - 4.7 Mission Viejo, CA Job Details Full-time Up to $3,500 a month 20 hours ago Benefits Paid jury duty AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Life insurance Qualifications Companion animal handling Customer communication Animal behavior Employee relationship building Clinic experience Veterinary clinic experience High school diploma or GED Non-CDL Class C Driving Desktop applications Full Job Description Description

SEARCH SCHEDULE

Online applications must be completed & submitted no later than 3:00 p.m. on the filing deadline. NeoGov will reject all applications started prior to 3:00 p.m., but not submitted by 3:00 p.m. No exceptions will be made to the closing deadline. The first round of Zoom interviews is anticipated to occur on July 7th. Only one date will be available for an applicant to attend. The City cannot accommodate applicant scheduling requests for alternate dates. It is recommended that you plan your calendar accordingly when you apply. About The Position Are you looking for an op-paw-tunity to work with & transform the lives of animals? Do you enjoy matching animals with their fur-ever family? Do you have some claw-ver marketing & outreach strategies? If yes, we are looking for you! The City of Mission Viejo seeks a motivated candidate to serve as our next Animal Care Technician. This position is responsible for providing daily care and enrichment for shelter animals, assisting with adoption counseling, performing behavioral assessments of shelter animals, and providing excellent customer service. There is one (1) full-time vacancy scheduled to work forty (40) hours per week: Tuesday through Saturday from 8:00 a.m. to 4:30 p.m. The schedule and assignment may change to include evenings, weekends, and special events depending on the needs of the City. This is an FLSA non-exempt position and is entitled to overtime. The eligibility list established for this position may be used to fill future full-time, part-time or temporary Animal Care Technician and/or Kennel Attendant vacancies. Examples of Important and Essential Duties Your Impact & Contributions Promote positive relationships with the public, management team, fellow staff members, and volunteers. Provide the highest of standards of animal husbandry, customer service, conflict resolution and communication to the public while upholding & promoting the Center's programs and policies. Complete daily cleaning and feeding routines in a timely, organized, and professional manner. Provide kennel enrichment for all domestic animals, and evaluate & socialize animals. Monitor the health of shelter animals and report symptoms of illness. Assist Senior Animal Care Technician and veterinarian with medical treatments, pre-surgical, surgical, and post-surgical procedures. Drive City provided vehicle to transport animals, materials, and animal care supplies. Safely handle domestic and wild animals including mammals, birds, and reptiles. Enter clear and concise data and notes utilizing database software. Actively engage with volunteers by providing training and supervision. Learn about the personalities and traits of the adoptable pets in our care, promote great qualities to potential adopters via social media posts and facilitate animal/animal introductions utilizing Center protocols. Applicants are encouraged to review the entire Animal Care Technician job description by visiting the City's website at https://cityofmissionviejo.org . Job Related and Essential Qualifications Your Team The members of the Mission Viejo Animal Services Department are passionate and dedicated to making a difference every day for the domestic animals and wildlife living in the communities they serve. They are looking for someone with the same strong work ethic and passion to join them. The Department provides services for Mission Viejo and four surrounding cities which include: City of Aliso Viejo, City of Laguna Hills, City of Laguna Niguel and City of Rancho Santa Margarita. The Mission Viejo Animal Services Center is a pro-humane facility that provides an array of services including animal licensing, rabies control, pet adoption, community outreach presentations, patrol of public streets and parks, picking up injured wildlife, impounding stray dogs/cats, issuing citations, and providing a shelter for homeless animals. The facility has dogs, cats and rabbits available for adoption year-round. Ideal Candidate Is a reliable and flexible team player, enthusiastic about helping others; able to work both independently and in a group environment; Can establish and maintain effective and harmonious working relationships with all levels of staff, volunteers, and the public; Can handle stressful situations, learn from setbacks, maintain a positive attitude in the face of challenges, and demonstrate the ability to remain calm when dealing with disgruntled people; Strong work experience demonstrating sound independent judgment in evaluating situations and making decisions while using tact and discretion; Possess strong animal handling skills including the ability to evaluate animal health and behavior, and a passion for animals; and Knowledge of computer applications such Word, Excel, Outlook, Chameleon and has the ability to quickly learn new programs. Experience and Training and License/Certificate Qualifications Equivalent to the completion of twelfth (12) grade and one (1) year of experience in working with domestic animals in a veterinary clinic or other animal facility. Positions in this classification occasionally lift, move, and carry animals that typically weigh up to 100 pounds. License and Certificates Must possess and maintain a valid California class C driver's license and have a satisfactory driving record as transporting animals is an essential function of this position. Benefits Overview The following description is a general overview of the benefits provided to City of Mission Viejo benefit eligible employees. For specific details, please review the Human Resources Policies, Management and Budget Policies, Administrative Regulations, and official plan documents, or contact the Human Resources office at 949.470.3060. Employees of the City are currently covered under the California Public Employees' Retirement System(CalPERS). While the City does not participate in the Social Security System, federal mandate requires new employees to contribute 1.45% of wages to Medicare insurance coverage. Retirement Employees Hired On or After January 1, 2013, Who Are CalPERS Members - A CalPERS member hired by the City of Mission Viejo within less than a six (6) month break in CalPERS covered service, will participate in the 2% at 60 formula, three-year final compensation, and 1959 survivor benefit. Employees are required to contribute the full 7% member contribution, plus an additional 1.5% towards the employer rate. A CalPERS member hired by the City of Mission Viejo with a six (6) month or more break in CalPERS covered service, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. Effective July 1, 2026, the member contribution is 8.25%. Employees also contribute 1.5% towards the employer rate. Employees Hired On or After January 1, 2013, Who Are Not CalPERS Members - Employees hired on or after January 1, 2013, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. Effective July 1, 2026, the member contribution is 8.25%. Employees also contribute 1.5% towards the employer rate. Employer's Contribution Rate - Beginning July 1, 2026, the employer's normal cost contribution rate is 9.87%, which reflects the employee pick-up of 1.5% of the employer rate. Retiree Benefits Employees Hired On or After December 2, 2006 - The City's Retiree Health Savings Plan is a defined contribution health reimbursement plan, which is intended to help employees offset post-retirement healthcare costs by allowing employees to contribute pre-tax dollars from their current wages with an additional contribution from the City, into an account that can be accessed upon retirement. To be eligible for the full benefits of the RHS Plan, an employee must reach age 55 with a total of 15 years of service with the City of Mission Viejo. The RHS Plan requires mandatory contributions from both the employee and the City. Contributions to the RHS Plan will commence for an employee beginning with the first pay period that occurs after the eligible employee's completion of one year of service with the City. Eligible employees will be required to contribute 1.5% of their salary. Deductions will be pre-tax and will be taken from each paycheck. Starting the same date, the City contribution will be $100 per month ($50 per pay period for 24 pay periods) for full-time employees, $75 per month ($37.50 per pay period for 24 pay periods) for full-time equivalents of .750 to .999, and $50 per month ($25 per pay period for 24 pay periods) for full-time equivalents of .500 to .749, after the completion of the waiting period. This program is administered by MissionSquare. Payday The City issues paychecks on a biweekly basis (see Payroll Calendar), every other Friday. Benefits are deducted from paychecks twice a month. Holidays The City observes ten (10) paid holidays, including a Winter Closure at City Hall and the Corporation Yard between December 26th and December 31st. Employees also have two (2) floating holidays per year, which is credited annually on January 1st (on the employee's hire date in the first year) and cannot be carried-over. Comprehensive Annual Leave Provides employees with paid time off for rest and relaxation, personal or family illness, bereavement, and personal business. For non-exempt classifications, 19 days annual accrual during the first year, increasing to 30 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions. For exempt classifications, 24 days annual accrual during the first year, increasing to 35 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions. Jury Duty Leave Employees are granted up to 30 paid days for jury service. Cafeteria Plan The City offers a "cafeteria style" flexible benefits plan, with a fixed monthly contribution provided by the City for all regular and probationary full-time and part-time employees. The benefits plan is covered under Section 125 of the Internal Revenue Code allowing employees to pay monthly benefit premiums on a pre-tax basis. Benefit coverage begins the first day of the month following thirty-days (30) of continuous regular employment. Medical Insurance The City contracts with CalPERS to offer medical insurance to employees, plus their qualified dependents. Employees are required to participate in the City group medical plan. Dental Insurance The City contracts with Delta dental for dental coverage for employees, plus their qualified dependents. There is a choice among two plans, Delta PPO and Delta Care PMI. Vision The City contracts with Vision Service Plan (VSP) for vision coverage for employees, plus their qualified dependents. Life Insurance The City contracts with Voya to provide term life insurance for employees in an amount equal to two (2) times the employee's annual salary to a maximum of $400,000. The City pays the full cost of the monthly premium. If you need more than the Basic Life insurance the City provides, you may purchase additional coverage by enrolling in the Supplemental Term Life (STL) and AD&D insurance programs. Short and Long Term Disability The City contracts with Voya to provide both short and long-term disability insurance coverage to the employee, in a benefit amount up to 66% of the employee's salary. The City pays the full cost of the monthly premium. Flexible Spending Account You can set up one Flexible Spending Account (FSA) for health care expenses and another to pay for the cost of caring for your dependents while you are at work. The FSA is a tax-free way to pay any qualified out-of-pocket expenses associated with medical, dental, and vision care for yourself and any family members who are legal dependents. You may contribute up to the IRS allowed maximum, pre-tax, annually to this account. The Dependent Care Spending Account allows you to pay for child or elder care expenses on a tax-free basis. You may contribute up to the IRS allowed maximum annually towards this account. Both types of accounts are administered through Wex Benefits. Employee Assistance Program The City contracts with CONCERN to provide short term counseling benefits, as well as life management services and referrals, to employees, their dependents, and any other members within their household. The City pays the full cost of the monthly premium. Deferred Compensation A voluntary deferred compensation plan is available through Voya. The City matches contributions up to $150 per month. College Savings Plan The City offers payroll deductions to a qualified 529 plan. This voluntary ScholarShare fund,managed by ScholarShare, is a flexible college savings program that helps make saving for a child's higher education easier. Wellness Program The City offers free membership, with some restrictions, to the City's Recreation and Tennis Centers for employees and their resident family members. Tuition Reimbursement Once probation has been successfully completed, the City offers tuition reimbursement to employees for qualified classes and/or programs up to $1,250 per fiscal year, prorated based on the full-time equivalent for all part-time positions. Pre-approval by the employee's supervisor and the City Manager is required. Technology Loan Program Once probation has been successfully completed, an interest-free technology loan is available to employees in an amount up to $3,500, prorated based on the full-time equivalent for all part-time positions. Flexible Workplace Program The Flexible Workplace Program allows an employee to enter into an agreement to schedule portions of their work week away from their regular worksite. Participating employees will work a full workday, but program participation allows times and number of hours in the office to be scheduled differently between individual days of the week. The City Manager must approve all Flexible Workplace Program applications. Program participation is a benefit and not an entitlement and is approved on a case-by-case basis.