HVAC Service Dispatcher

Job Overview We are hiring a Service Dispatcher to manage scheduling and customer communication for our HVAC, generator, and propane services. This position plays a key role in keeping our technicians busy, routes efficient, and customers taken care of. The ideal candidate is a people person , highly organized, and comfortable handling a high volume of calls while managing schedules. Responsibilities Answer incoming calls and assist customers with service requests Schedule and dispatch technicians using Housecall Pro Coordinate daily schedules based on technician availability and job priority Communicate with technicians throughout the day to ensure jobs stay on track Provide customers with appointment times and updates Handle rescheduling, cancellations, and urgent service calls Enter and manage job details accurately in the system Requirements Strong phone and communication skills Organized and able to multitask in a fast-paced environment Customer service experience required Dispatching or scheduling experience preferred (HVAC or home services is a plus) Comfortable using computers and scheduling software Positive attitude and team-oriented mindset What We're Looking For Someone who can keep the schedule full and running smoothly A strong communicator who works well with both customers and technicians Reliable, detail-oriented, and able to handle pressure Benefits Competitive pay Growth opportunities Steady, year-round work Apply Today If you're organized, dependable, and great with people, we'd love to have you on our team.

Job Type:

Full-time Pay:

$10.00 - $15.00 per hour

Work Location:

In person