Ice Rink Worker Seasonal

Job Title:

Ice Rink Worker Seasonal Department :

PCIA Location:

1049 West Maine St, Dover-Foxcroft

ME 04426

Reports To:

Ice Rink Director Status:

Non- Exempt- Hourly Wage/Salary:

SUMMARY The Ice Rink Worker plays a key role in creating a safe, clean, and exciting experience for every guest at the rink. This position supports daily rink operations by maintaining high-quality ice conditions, promoting efficiency and cleanliness throughout the facility, assisting with skate rentals, and delivering outstanding customer service in a fun, fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Assist customers with skate rentals, returns, and fitting skates properly. Monitor ice rink activities to ensure guest safety and enforce rink rules. Perform routine maintenance such as ice resurfacing (if trained), snow shoveling, and minor equipment upkeep. Keep rink area clean, including lobby, rental areas, and locker rooms. Set up and take down equipment for public skating sessions, hockey games, and special events. Provide courteous and helpful customer service, answering questions and assisting guests as needed. Respond calmly and effectively to emergencies and incidents, following safety procedures. Support rink staff in daily operations as assigned. Skate sharpening experience is an asset but not required (18+) - Training will be provided

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES

Strong customer service and communication skills. Ability to work in a cold environment for extended periods. Reliable, punctual, and able to work evenings, weekends, and holidays as needed. Previous experience in customer service, recreation, or facility operations preferred but not required.

CERTIFICATIONS LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is occasionally exposed to cleaning chemicals. The noise level in the work environment can occasionally be loud, requiring the use for personal protective equipment (PPE). The Ice Arena is a cold environment, with the hazardous of slipping and falling on the ice.

BENIFITS

Earned PTO 20% off Market purchases