Fraud Specialist

Job Summary We are seeking a highly motivated and detail-oriented Fraud Specialist to join our bookkeeping team. In this role, you will be responsible for identifying, investigating, and mitigating fraudulent activity related to checks, credit/debit cards, and ACH transactions. This position plays a vital role in protecting the organization and its customers from financial loss by monitoring accounts, reviewing high-risk alerts, and resolving disputes in compliance with federal regulations such as Regulation E. This position offers an exciting opportunity to make a significant impact by protecting our organization from financial crimes and ensuring adherence to industry regulations. Responsibilities & Duties Investigate and resolve potential fraud cases across multiple channels (check, card, ACH). Monitor high-risk activities, account alerts, and fraud detection systems to identify suspicious patterns. Process and manage FINBOA disputes, ensuring timely and accurate resolution. Review and handle Mitek check fraud alerts and follow up with appropriate parties. Serve as a backup approver for wire transfers. Manage fraud detection related to Apple Pay and other digital payment platforms. Generate and review CAMS Reports, Centerview Denial Reports, and other fraud-related data sources. Perform ATM/Visa balancing and support daily reconciliation tasks. Provide branch support and assist with overflow phone calls Review DDA exceptions and check exceptions over $950 for endorsement and legitimacy. Analyze ACH Cash Tab and Fraud Anomaly Detection activity Support bookkeeping operations and perform other duties as assigned. Qualifications 1-2 years of experience in banking, deposits, accounting, or bookkeeping required. Knowledge of Regulation E, fraud prevention, and transaction dispute handling preferred. Strong analytical and problem-solving skills with high attention to detail. Excellent communication skills and experience handling confidential information. Proficiency with financial systems and fraud monitoring tools (e.g., Mitek, FINBOA). Ability to work collaboratively within a team while managing individual workloads effectively. Excellent analytical skills with the ability to interpret complex financial data and identify discrepancies or irregularities Strong communication skills to effectively collaborate across departments and prepare detailed reports Join us in safeguarding our organization by leveraging your expertise in fraud prevention while contributing to a culture of integrity and compliance. We value proactive professionals who thrive on making impactful contributions through meticulous investigation and strategic thinking. Constitution Bank is an equal opportunity employer.

Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person