Information Technology Application Administrator 2

Information Technology Application Administrator 2 at Jacksons in Meridian, Idaho, United States Job Description The PDI IT Application Administrator 2 is a hands-on role responsible for supporting a range of business-critical software applications at Jacksons. This position partners closely with business stakeholders and process owners to ensure applications are effectively configured, maintained, and aligned with organizational needs. The role requires experience working with enterprise-class packaged software, including installation, configuration, optimization, troubleshooting, and ongoing support of both internal and third-party systems. Join the Jacksons team and help drive technology solutions that support operational excellence.

Key Responsibilities/Duties:

+ Serve as a key member of the Enterprise Applications team, providing daily support and collaboration across IT and business functions. + Configure, implement, and support business applications, including testing, deployments, and upgrades. + Develop a strong understanding of core enterprise applications and their impact on business operations. + Analyze business systems to identify improvement opportunities and recommend effective solutions. + Partner with business users and software vendors to troubleshoot and resolve configuration, installation, and implementation issues. + Demonstrate application functionality and advise business users on system capabilities and best practices. + Communicate issues, resolutions, and system updates to support teams to enhance service delivery. + Work with IT teams to manage system configurations, resolve system-level issues, and monitor application performance and availability. + Train users on new systems, enhancements, and process changes. + Translate business requirements into technical specifications and scalable solutions. + Support cross-functional projects and initiatives to ensure timely and successful delivery. + Maintain accurate documentation of application systems, configurations, and procedures. + Partner with leadership to support the strategy for application design, implementation, and ongoing support. + Coordinate with third-party vendors to resolve issues, contribute to product roadmaps, and support technology upgrades. + Respond to urgent system issues and production incidents as needed. + Stay current on industry trends, application technologies, and PDI systems. + Perform additional duties as assigned.

Education/Skills/Qualifications:

+ A Bachelor's degree in

Information Technology, Computer Science, Business Information Systems Job Posting:

JC291468153

Posted On:

May 07, 2026

Updated On:

May 07, 2026