Inside Sales & Marketing Representative
Fontaine Spray Suppression Company
Springfield, TN (In Person)
Full-Time
Skill Insights
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Job Description
Essential Duties and Responsibilities:
include the following. Other duties may be assigned. Sales & Customer Management Manage and support the existing dealer network to ensure exceptional service and identify new sales opportunities. Utilize sales reports and analytics to identify trends, gaps, and growth opportunities. Work to increase market share across all three brands. Advise management on new product introductions and communicate updates to customers. Assist customers in improving their familiarity with products and applications. Analyze and pursue new customer opportunities through inside and outside leads. Follow up on dealer visits, calls, and inquiries to maintain high customer satisfaction. Compile and manage lists of prospective customers using trade shows, inquiries, directories, online sources, and other lead‑generation tools. Make outbound calls and send follow‑up emails to qualify leads and promote products. Overcome technical and business objections from prospective customers. Provide accurate delivery estimates based on production and shipping schedules. Build and maintain strong customer relationships across all channels. Prepare reports on sales activities, customer interactions, and business transactions. Enter and maintain accurate customer and sales data in CRM systems. Investigate and resolve delivery issues in collaboration with Customer Service. Work with internal teams to assist customers on collection of past‑due accounts. Customer Service Support Act as an extension of the Customer Service team by assisting with order processing, tracking shipments, resolving delivery issues, updating customer accounts, and coordinating with internal departments. Serve as the designated backup during high‑volume periods or absences to maintain service continuity and uphold customer satisfaction standards. Marketing & Brand Support Support new product introductions and communicate updates to customers and dealers. Promote new products and programs through targeted outreach and marketing campaigns. Create marketing collateral including direct mail pieces, e‑blasts, online ads, banners, and trade show materials. Manage and update prospect databases to maximize market reach. Attend trade shows to expand customer base, strengthen relationships, and increase market share. Mail correspondence and promotions to current and prospective customers. Education and/orExperience:
Bachelor's Degree, preferably in Marketing or Business discipline, or combination of education and related experience. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. Welcome to the biggest small business you'll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they're able to tap into the expertise and insights of other Marmon companies. While we're all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.Similar remote jobs
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