Intake Specialist M-F 10:30AM-6:30PM

Intake Specialist M-F 10:30AM-6:30PM Rainbow ABA Lodi, NJ Job Details Full-time $40,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Health insurance authorizations Spanish Google Docs Patient question and concern management HIPAA compliance Phone communication Medical office experience Client inquiry handling HIPAA Filing Medical scheduling Administrative experience High school diploma or GED Insurance medical billing Clinical confidentiality policies Managing patient records Full Job Description Company Overview A BHCOE-accredited agency proudly delivering high-quality Applied Behavior Analysis (ABA) therapy across New Jersey. We're passionate about making a meaningful difference in the lives of children and families we serve, and we're looking for dedicated team members with healthcare or medical administration experience to help ensure our operations run seamlessly. Position Summary The Intake Specialist plays a vital role in the daily operations of our healthcare practice . You'll be the organizational backbone of our office—supporting administrative functions, maintaining accurate medical records, handling insurance authorizations, and ensuring all communications reflect the professionalism and compassion our clients deserve. This is an entry-level healthcare administration role, ideal for candidates transitioning into medical office management or those with prior experience in healthcare settings. Key Responsibilities Manage daily office operations and maintain organized workflows in a healthcare environment Handle phone calls and client inquiries with professionalism and medical terminology awareness Support insurance authorization workflows by gathering accurate clinical and medical information for submission Perform accurate medical data entry and maintain HIPAA-compliant, up-to-date client records Support clinical and administrative tasks such as scheduling, coordination, and document management Use Google Suite (Docs, Sheets, Drive, Calendar) for communication and medical record-keeping Process patient intake forms and maintain organized patient files Required Qualifications Prior experience in a medical office, healthcare clinic, therapy practice, or related healthcare setting (required or very strong preference) Familiarity with insurance billing/authorization processes in healthcare Strong customer service skills with ability to interact professionally with patients/families Excellent phone etiquette and communication skills Comfortable handling sensitive medical information with professionalism and HIPAA confidentiality Reliable, adaptable, and eager to learn in a fast-paced, mission-driven healthcare environment Bilingual (English/Spanish)

• Preferred Skills To Have Experience with EHR (Electronic Health Record) systems or medical practice management software Medical terminology
• Familiarity with common medical/behavioral health terms Patient intake process
• Experience completing intake forms and patient histories Prior authorization experience
• Understanding pre-auth requirements Previous experience in pediatric healthcare settings If you have healthcare or medical office experience and thrive in a fast-paced, mission-driven environment, we invite you to apply for this Intake Specialist position.

Job Type:

Full-time Pay:

$40,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Will you be reliably commute to Bloomfield, NJ for this job?

Education:

High school or equivalent (Preferred)

Experience:

Medical office: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person