Internal Collections Agent (Water Mitigation & Reconstruction)

The Role, Straight Up Cash flow drives everything. You will own the process of collecting outstanding balances from insurance carriers, clients, and partners. You are not a passive follow-up clerk. You track, push, resolve, and close. If you like turning chaos into order and getting results where others stall, this fits. What you'll do Own aging receivables from first touch to resolution Follow up on unpaid invoices with urgency and precision Work with insurance adjusters, customers, and internal teams to remove payment barriers Review job files and spot billing gaps or documentation issues Coordinate with project managers and accounting to correct discrepancies Negotiate payment terms while protecting company margins Keep clean, accurate notes in CRM and accounting systems Report on collection status, risks, and wins What you need Experience in collections, AR, billing, or a related role (restoration industry a plus, not required) Strong phone presence, you are direct, professional, and persistent Thick skin and good judgment under pressure High attention to detail, errors cost money Comfortable reading invoices, contracts, and insurance paperwork Basic tech fluency (CRM systems, spreadsheets, accounting tools) Ability to manage multiple accounts without losing momentum Problem-solving mindset, you find a path forward instead of waiting What sets you apart Experience with water mitigation, restoration, or construction billing Familiarity with insurance claims processes Proven track record reducing aging receivables You follow through, consistently What you get A consistent schedule A team that moves fast and expects the same from you Clear impact, your work directly improves cash flow and growth Reality check You will deal with non-responsive payers You will chase details across multiple stakeholders You will need persistence without burning relationships If that sounds like friction, this is not your role. If it sounds like a challenge, apply.

Next step:

Send your resume and a short note explaining how you've handled a difficult collection or recovered a stalled payment.

Pay:

From $25.00 per hour

Benefits:

Paid time off

Work Location:

In person