International Cruise Consultant -Danish Speakers (Sunrise)
Job
Norwegian Cruise Line - Corporate
Sunrise, FL (In Person)
$75,000 Salary, Full-Time
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Job Description
International Cruise Consultant
- Danish Speakers (Sunrise) 3.8 3.8 out of 5 stars 1600 Sawgrass Corporate Pkwy, Sunrise, FL 33323 $50,000
- $100,000 a year
- Full-time Norwegian Cruise Line
- Corporate 1,905 reviews $50,000
- $100,000 a year
- Full-time About the
Company :
Norwegian Cruise Line is dedicated to providing exceptional travel experiences to our guests. Our mission is to deliver unparalleled service and create unforgettable memories while fostering a culture of inclusivity and teamwork. About theRole :
The role involves promoting sales to direct consumers in the European Market, identifying travel needs, and providing recommendations on Norwegian Cruise Line products.Responsibilities :
Promotes sales to direct consumers in the European Market by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations. Establishes and maintains quality customer relationships by delivering exceptional customer service in the European Market, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals. Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history. Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. Participates in department approved mass e-mail campaigns targeting specific guests' profiles. Perform other job related functions as assigned.Qualifications :
High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. Must be FLUENT inSwedish Required Skills :
Must have excellent verbal communication skills in English and Swedish, in order to effectively communicate with direct guests on the telephone and internally. Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Adherence to strictly enforced dress code required.Preferred Skills :
Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus. Pay range and compensation package : The salary for this position starts at $29,120 plus uncapped commission through our sales incentive plan. Most team members earn $80k- 120k+ annually, with high performers earning even more.
Equal Opportunity Statement :
NCLH is committed to diversity and inclusivity.To Executive Search Firms & Staffing Agencies:
NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.Job Type:
Full-time Pay:
$50,000.00- $100,000.
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance Application Question(s): The hours for this role are Monday- Friday 6am
- 3pm EST.
Education:
High school or equivalent (Required)Language:
Danish (Required) Ability toCommute:
Sunrise, FL 33323 (Required)Work Location:
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