IT Apprentice

IT Apprentice

ESERVE-IT LTD BRENTWOOD

(CM15 0HA) Closes in 17 days (Friday 22 May 2026 at 11:59pm) Posted on 1 May 2026 Print Contents Summary Work Training Requirements About this employer After this apprenticeship Ask a question Apply now Summary We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification. Wage £19,000 a year Check minimum wage rates (opens in new tab) Training course Network engineer (level 4) Hours Monday - Friday, 9.00am - 5.30pm. Shifts to be confirmed. 37 hours 30 minutes a week Start date Tuesday 26 May 2026 Duration 2 years Positions available 1 Work Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience. What you'll do at work

Overview:

We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.

Key Responsibilities:

Provide first-line IT support to staff and users, under guidance Assist in setting up and maintaining Windows 11 devices Support basic network tasks (e.g., checking connectivity, cabling, IP configuration) Monitor and maintain Wi-Fi connectivity and escalate issues where necessary Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.) Support software installations, patching, and troubleshooting Assist with setting up user accounts, email, and permissions Document issues and solutions in the IT support system Visit local sites (as required) to support hardware or connectivity needs Where you'll work

OAKFOLD HOOK END ROAD HOOK END BRENTWOOD CM15 0HA

Training Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills. Training provider

JUST IT TRAINING LIMITED

Training course Network engineer (level 4) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Apply tools and techniques when securely operating and testing networks. Install and configure network components. Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications. Maintain security of the network against potential threats. Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults. Communicate outcomes of tasks and record actions in line with organisational procedures. Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation's requirements and minimises downtime. Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements. Implement techniques to optimise systems or component performance in line with defined specifications. Apply the required level of responsibility when organising and prioritising work tasks, clients' or stakeholders' requests in line with SLAs and organisation processes. Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints. Operate securely, and apply process, policies and legislation within their business responsibilities. Configure and maintain network addressing in line with customer requirements. Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking . Apply tools and techniques when securely operating and testing networks. Install and configure network components. Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications. Maintain security of the network against potential threats. Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults. Communicate outcomes of tasks and record actions in line with organisational procedures. Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation's requirements and minimises downtime. Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements. Implement techniques to optimise systems or component performance in line with defined specifications. Apply the required level of responsibility when organising and prioritising work tasks, clients' or stakeholders' requests in line with SLAs and organisation processes. Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints. Operate securely, and apply process, policies and legislation within their business responsibilities. Configure and maintain network addressing in line with customer requirements. Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking . Training schedule Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge Your training will include gaining internationally recognised Level 3 IT qualifications Requirements Essential qualifications GCSE in: English (grade C/4 +) Maths (grade C/4 +) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking About this employer We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology. We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements. Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries. We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA's. After this apprenticeship Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career Ask a question The contact for this apprenticeship is:

JUST IT TRAINING LIMITED

Ninaf@justit.co.uk The reference code for this apprenticeship is

VAC2000029437.

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