IT Support Specialist
Job
TEKsystems
Manhattan Beach, CA (In Person)
$72,800 Salary, Full-Time
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Job Description
IT Support Specialist TEKsystems $30.00 - $40.00 / hr life insurance, sick time, 401(k), retirement plan United States, California, Manhattan Beach May 13, 2026
- Overview
- We are seeking a Desktop Support Technician to provide hands-on technical support and maintain end-user computing environments. This role involves supporting hardware, software, and network systems while ensuring a high level of service for internal users.
- Key Responsibilities
- Install, configure, upgrade, and maintain Windows operating systems, desktop hardware, and Microsoft Office applications
- Provide technical support to end users across desktops, laptops, mobile devices, and related equipment via tickets, phone, and in-person support
- Troubleshoot and resolve hardware, software, and network issues, escalating more complex problems to senior technical staff as needed
- Perform system administration tasks including user account management (adds, moves, changes), backups, restores, patching, and print services support
- Manage and maintain IT asset inventory, including hardware, peripherals, and software licenses; assist with procurement and deployment
- Support device lifecycle management, including imaging, provisioning, and technology refresh initiatives using automated tools
- Maintain accurate documentation of support activities, technical procedures, and knowledge base articles
- Assist with basic support of internal applications and collaboration tools
- Provide support for meetings and events, including AV setup and troubleshooting
- Participate in on-call rotation and provide after-hours support when required
- Required Qualifications
- Bachelor's degree in Information Technology or a related field, or equivalent hands-on experience
- 3+ years of experience in desktop support, IT support, or a similar role in a networked environment
- Strong experience supporting Windows OS and Microsoft Office Suite
- Proven ability to troubleshoot desktop, application, and basic network issues
- Core Skills & Competencies
- Knowledge of desktop hardware, operating systems, and peripheral devices
- Understanding of LAN/WAN networking concepts and data communications
- Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues
- Excellent communication skills with the ability to explain technical concepts to non-technical users
- Strong documentation skills, including proper grammar, clarity, and attention to detail
- Ability to manage multiple priorities, meet deadlines, and adapt to changing workloads
- Collaborative mindset with the ability to work effectively across teams
- Strong customer service orientation and professionalism
- Additional Requirements
- Ability to lift and move equipment (up to 25 pounds)
- Flexibility to work occasional evenings, weekends, or holidays based on business needs
- Ability to work independently while exercising sound judgment and maintaining confidentiality
- Job Type & Location
- This is a Contract to Hire position based out of Manhattan Beach, CA.
- Pay and Benefits
- The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Manhattan Beach,CA.
- Application Deadline
- This position is anticipated to close on May 23, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.
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