IT Support Specialist II

IT Support Specialist II Dayton Physicians, LLC - 3.1 Kettering, OH Job Details 6 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Microsoft Excel Medical software Windows VoIP Computer hardware Remote access software Hardware support Customer support ticket management Active Directory management

Full Job Description IT Support Specialist II Summary:

Provide escalated technical customer support to end-users at Dayton Physicians and remote facilities. The IT Support Specialist II will provide Tier I and Tier II support to end-users. Escalation of tickets will be handled by the specialist to provide further in-depth analysis of complex issues and escalate to Tier III staff where necessary. The IT Support Specialist II needs to be comfortable communicating with junior and senior-level staff in a friendly, professional, and timely manner.

Schedule:

Monday through Friday 8:00am - 4:30pm No weekends, evenings or holidays! Work/life balance schedules Why work for Dayton Physician's Network? Full-time employees are eligible for health, dental and vision benefits Company holidays and a flexible holiday! Generous Paid Time Off (PTO) Package Additional accrual increase after 1 year of service with Dayton Physicians! 401K Yearly Bonus Program Dayton Physicians Network as an Independent Practice