IT Support Technician

IT Support Technician Kenai, AK, US • Posted 23 hours ago • Updated 10 hours ago Full Time On-site USD $25.00 - 30.00 per hour Apex Systems Fitment Dice Job Match Score™ ⏳ Almost there, hang tight... Job Details Skills Help Desk Supervision Service Desk Management Customer Support Laptop Computer Hardware LAN Microsoft Operating Systems Microsoft Windows Software Installation Printers Remote Access Network Network Cabling Audiovisual Telecommunications Mobile Devices Network Administration Information Technology Backup Technical Support IT Service Management Innovation Collaboration Recruiting Insurance Finance Professional Development Training Leadership CompTIA Customer Service Career Counseling Apex Oracle Application Express Summary Job#: 3035111

Job Description:

Help Desk Support Location:

Kenai, AK (Onsite)

Employment Type:

Contract Compensation:

$25-30hr

POSITION SUMMARY

Provides hardware and infrastructure support for customers at assigned refinery or field locations. This position works closely with other information technology specialists, integrators, and supervision as applicable to ensure the computing environment, assets, and supporting architecture are reliable and secure while also ensuring adherence to corporate standards.

KEY RESPONSIBILITIES

Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned. Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software installation/deployment; networked and stand-alone printers/copiers/scanners multifunction devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones and mobile devices; basic server and network administration and monitoring.

EDUCATION AND EXPERIENCE

Two years of experience in an information technology or business-related field

SKILLS:

Workstation and related software, connectivity, server, backup, security, and other equipment-based IT support Must be able to obtain a TWIC. Must be able to lift at least 20 pounds. This position will require some field work inside the refinery process units. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

apexsan

Position Id:

BHJOB2374

_3035111 Posted 23 hours ago Company Info About Apex Systems Part of the Commercial Segment of ASGN Incorporated, Apex Systems is a leading global technology services company specializing in customizable industry-specific solutions that drive better results and transform businesses for over 25 years. Delivering Value and Innovation Apex Systems partners with global and Fortune 500 companies, leveraging cutting-edge technology through strategic alliances to drive businesses forward. These proven solutions and services combined with our unique deployment model that builds qualified, industry specific, fit-for-purpose teams fulfills our clients' digital visions and achieves results. Our agility and obsession with providing value enables us to support an ever-evolving digital world.