IT Technician, UBS Arena

The opportunity Delaware North Sportservice is hiring a full-time IT Technician to join our team at UBS Arena in Elmont, New York. With all technology at your fingertips and the Operations Lead by your side, you will work to support daily technical operations at UBS Arena . Apply to join our team if you are an IT Technician who enjoys troubleshooting and assisting with implementing computing technology associated with applications, data, communications, hardware, and networks. Working in this amazing venue, you will fit right into our collaborative team. Pay $20.00 - $25.61 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Provide maintenance and support for desktops, laptops, and end-user support for hardware and software systems Assist in implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North Set up and maintain computer software and hardware, user accounts, and computer configurations for team members Actively prioritize and resolve issues and end-user help requests during normal business hours, as well as during events Record, track, and document successful and unsuccessful actions made through the help desk request problem-solving process More about you Minimum 1 year of experience in a technical support role Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry Team-oriented and able to prioritize job responsibilities Ability to work a flexible schedule, including nights, weekends, and holidays Shift details Days Weekends Events Evenings as needed Holidays Who we are UBS Arena is a multi-purpose arena in Elmont, New York, next to the Belmont Park race track. The home to the New York Islanders of the National Hockey League (NHL) hosts around 150 major events annually. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.