IT/Facilities Technician

Do you play well with Otters? The Wild Center is looking for a full-time Facilities Technician to join our team. As the IT/Facilities Tech, you will be assisting with the day-to-day operations and maintenance of our 115-acre campus, which includes the facility and grounds. This position also serves as the primary point of contact for all technology-related needs across the organization, supporting staff and systems that span visitor services, education, administration, exhibits, and facilities. The IT/Facilities Tech works collaboratively across all departments to ensure reliable, secure, and efficient technology operations in support of the museum's mission.

Facilities Essential Duties and Responsibilities:

Inspecting, monitoring and completing preventative maintenance of environmental (HVAC) systems, life support pumping and filtration systems. Responding to facility mechanical, plumbing and basic electrical malfunctions and remedying in a timely manner. Maintaining building and museum grounds security systems. Ability to maintain facility tools in a clean and orderly manner. Assisting across departments in exhibit development, operations and maintenance tasks. Performing occasional custodial tasks (refuse and recyclable collection, floor maintenance, restroom maintenance and sanitizing, window cleaning, etc.). Performing necessary indoor and outdoor facility maintenance tasks such as painting, staining, floor refinishing and outdoor maintenance project work. Performing seasonal grounds-keeping tasks (lawn care, plant care, snow removal, etc.). Conducting periodic safety inspections and log record keeping. Assisting with special event functions. Availability to work weekends and holidays (4-10 hr day work week). Willingness to participate as part of a team focused on producing high-quality results and to respond to occasional emergency situations. Provide first-line technical support to all staff for hardware, software, network, and peripheral issues via in-person, phone, and ticketing systems

IT Essential Duties and Responsibilities:

Provide first-line technical support to all staff for hardware, software, network, and peripheral issues via in-person, phone, and ticketing systems Troubleshoot and resolve issues with desktops, laptops, tablets, point-of-sale devices, printers, A/V systems, and other technology used in museum operations Install, configure, and maintain staff workstations and mobile devices, ensuring systems are current and properly licensed Administer and monitor the organization's local area network (LAN), wireless networks, and internet connectivity, including access points, switches, routers, and firewall devices Manage network user accounts, permissions, and access controls in coordination with department supervisors Monitor network performance and security; investigate and remediate anomalies or threats promptly Maintain and update operating systems, software applications, and security patches across all devices on a regular schedule Maintain and support interactive exhibit technology, digital displays, audio/visual systems, and kiosk stations throughout the museum and outdoor spaces

Qualifications:

Creative problem-solving skills Comfortable working in a team environment Capacity to quickly change focus from one task to another. High School diploma or equivalent and a minimum of three years of maintenance and/or construction experience Capable of proper use of hand tools, basic plumbing, mechanical and electrical repairs Able to work independently with minimal supervision Knowledge of basic computer operations or willingness to learn Electrical experience a plus Valid driver's license

Physical Demands:

Requires working with rotating and electrical equipment (pumps, motors, etc.) and occasional work at heights of 30-35' (ladders, powered lifts, etc.). Requires outdoor work throughout the year and operation of commercial outdoor lawn and garden equipment. Frequently moves heavy equipment or materials, weighing up to 70 pounds, across campus for various maintenance or facility projects.

Compensation & Benefits Pay Range:

$20.00/hour Comprehensive benefit package including medical, dental, supplemental and life insurance plans, health savings account, SIMPLE IRA retirement, employee assistance program. Paid vacation, sick/personal time, and holidays. The opportunity to work in a LEED-certified, modern facility on a 115-acre site on the Raquette River featuring over 50 species of live exhibit animals The Wild Center strives to create an environment where our team thrives both personally and professionally. While life on the job can move at a fast pace, we appreciate the times we can slow down. Whether it's sharing stories over a staff potluck, being wowed by cool science facts, or taking a break during a meeting to view a cute animal - we make time to grow together as a community.

To Apply:

Go to www.wildcenter.org/careers to access the job description and application link. The Wild Center is an Equal Opportunity Employer . We have a strong dedication to diversity in our community and in the people and groups with which we work.

Pay:

From $20.00 per hour

Benefits:

Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan

Work Location:

In person IT/Facilities Technician 4.5 4.5 out of 5 stars 45 Museum Drive, Tupper Lake, NY 12986 From $20 an hour - Full-time The Wild Center 4 reviews From $20 an hour - Full-time Do you play well with Otters? The Wild Center is looking for a full-time Facilities Technician to join our team. As the IT/Facilities Tech, you will be assisting with the day-to-day operations and maintenance of our 115-acre campus, which includes the facility and grounds. This position also serves as the primary point of contact for all technology-related needs across the organization, supporting staff and systems that span visitor services, education, administration, exhibits, and facilities. The IT/Facilities Tech works collaboratively across all departments to ensure reliable, secure, and efficient technology operations in support of the museum's mission.

Facilities Essential Duties and Responsibilities:

Inspecting, monitoring and completing preventative maintenance of environmental (HVAC) systems, life support pumping and filtration systems. Responding to facility mechanical, plumbing and basic electrical malfunctions and remedying in a timely manner. Maintaining building and museum grounds security systems. Ability to maintain facility tools in a clean and orderly manner. Assisting across departments in exhibit development, operations and maintenance tasks. Performing occasional custodial tasks (refuse and recyclable collection, floor maintenance, restroom maintenance and sanitizing, window cleaning, etc.). Performing necessary indoor and outdoor facility maintenance tasks such as painting, staining, floor refinishing and outdoor maintenance project work. Performing seasonal grounds-keeping tasks (lawn care, plant care, snow removal, etc.). Conducting periodic safety inspections and log record keeping. Assisting with special event functions. Availability to work weekends and holidays (4-10 hr day work week). Willingness to participate as part of a team focused on producing high-quality results and to respond to occasional emergency situations. Provide first-line technical support to all staff for hardware, software, network, and peripheral issues via in-person, phone, and ticketing systems

IT Essential Duties and Responsibilities:

Provide first-line technical support to all staff for hardware, software, network, and peripheral issues via in-person, phone, and ticketing systems Troubleshoot and resolve issues with desktops, laptops, tablets, point-of-sale devices, printers, A/V systems, and other technology used in museum operations Install, configure, and maintain staff workstations and mobile devices, ensuring systems are current and properly licensed Administer and monitor the organization's local area network (LAN), wireless networks, and internet connectivity, including access points, switches, routers, and firewall devices Manage network user accounts, permissions, and access controls in coordination with department supervisors Monitor network performance and security; investigate and remediate anomalies or threats promptly Maintain and update operating systems, software applications, and security patches across all devices on a regular schedule Maintain and support interactive exhibit technology, digital displays, audio/visual systems, and kiosk stations throughout the museum and outdoor spaces

Qualifications:

Creative problem-solving skills Comfortable working in a team environment Capacity to quickly change focus from one task to another. High School diploma or equivalent and a minimum of three years of maintenance and/or construction experience Capable of proper use of hand tools, basic plumbing, mechanical and electrical repairs Able to work independently with minimal supervision Knowledge of basic computer operations or willingness to learn Electrical experience a plus Valid driver's license

Physical Demands:

Requires working with rotating and electrical equipment (pumps, motors, etc.) and occasional work at heights of 30-35' (ladders, powered lifts, etc.). Requires outdoor work throughout the year and operation of commercial outdoor lawn and garden equipment. Frequently moves heavy equipment or materials, weighing up to 70 pounds, across campus for various maintenance or facility projects.

Compensation & Benefits Pay Range:

$20.00/hour Comprehensive benefit package including medical, dental, supplemental and life insurance plans, health savings account, SIMPLE IRA retirement, employee assistance program. Paid vacation, sick/personal time, and holidays. The opportunity to work in a LEED-certified, modern facility on a 115-acre site on the Raquette River featuring over 50 species of live exhibit animals The Wild Center strives to create an environment where our team thrives both personally and professionally. While life on the job can move at a fast pace, we appreciate the times we can slow down. Whether it's sharing stories over a staff potluck, being wowed by cool science facts, or taking a break during a meeting to view a cute animal - we make time to grow together as a community.

To Apply:

Go to www.wildcenter.org/careers to access the job description and application link. The Wild Center is an Equal Opportunity Employer . We have a strong dedication to diversity in our community and in the people and groups with which we work.

Pay:

From $20.00 per hour

Benefits:

Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan

Work Location:

In person