Janitorial Account Manager

Position:

Account Manager (Facilities Maintenance)

Location:

Jackson, TN Employment Type:

Full-Time | On-Site Right Resource HR Consulting is assisting one of our clients in identifying qualified candidates for an Account Manager position with facilities maintenance experience. Position Summary We are seeking a dedicated, organized, and detail-oriented Janitorial Account Manager to oversee daily janitorial operations and ensure exceptional service delivery for client accounts. This individual will serve as the primary point of contact for clients while managing staffing, scheduling, operational performance, and compliance with service standards. The ideal candidate will possess strong leadership skills, industry experience, and a commitment to maintaining high-quality service and customer satisfaction. If you thrive in a fast-paced setting and have a passion for cleanliness and management, this opportunity is perfect for you to make a meaningful impact every day! Key Responsibilities Oversee daily janitorial operations to ensure service excellence and contract compliance. Manage and maintain strong client relationships through consistent communication and responsiveness. Coordinate employee schedules, staffing levels, and operational coverage. Supervise janitorial staff and provide leadership, coaching, and performance support. Assist with recruiting, interviewing, hiring, and onboarding new employees. Conduct site inspections and quality audits to ensure cleanliness standards are consistently met. Address and resolve operational issues, customer concerns, and service challenges in a timely manner. Ensure compliance with company policies, safety standards, and client expectations. Maintain accurate operational records and reports as needed. Travel to Memphis, TN for corporate meetings and training sessions as required. Qualifications Minimum of 5 years of janitorial experience, including at least 3 years in a supervisory or management role. Previous experience in facilities management or the janitorial industry is required. Strong understanding of janitorial industry best practices and facility maintenance standards. Excellent organizational and leadership skills with the ability to manage multiple priorities. Strong communication and interpersonal skills for effective client and team interactions. Proven problem-solving abilities and a proactive approach to operational challenges. Proficiency with scheduling software and basic Microsoft Office applications. Ability to work on-site daily and maintain high service quality standards. Bachelor's degree in Business Administration or a related field is preferred but not required. What We're Looking For The successful candidate will be a hands-on leader who thrives in a fast-paced environment and is passionate about delivering outstanding service while building strong client partnerships and engaged teams.

Pay:

$50,000.00 - $63,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Janitorial:

5 years (Required) supervisory/management: 2 years (Required)

License/Certification:

driver's license (Required)

Location:

Jackson, TN 38301 (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person