Key Account Manager

Key Account Manager at Solenis, LLC in Pine Bluff, Arkansas, United States Job Description Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visitsolenisor follow us on social media. We are seeking a highly skilled Key Account Manager to support our industrial water treatment customers in the Little Rock, Arkansas region. This role is responsible for managing technical programs, optimizing system performance, and driving commercial growth across a diverse base of industrial customers. You will serve as the primary technical advisor and relationship manager, ensuring program excellence in cooling, boiler, Influent, and wastewater treatment systems while delivering strong value to customers and expanding Solenis' presence in the region.

PRIMARY ROLE

Expand market penetration for assigned region or customers in the Pulp & Paper and Water industry. Identify new customers and opportunities within region and grow business while reinforcing Solenis brand. Manages a base of business ranges from very little to large base. A Sales Professional must have a defined territory or industry where they have sufficient opportunity to capture competitively held business; and assigned an aggressive and achievable revenue growth target.

RESPONSIBILITIES

Technical Program Management Conduct routine testing, monitoring, and troubleshooting of cooling tower, boiler, and water/wastewater treatment systems Diagnose and correct issues involving feed pumps, controllers, valves, analyzers, and monitoring devices Perform audits, performance reviews, corrosion monitoring, system surveys, and root cause analyses Recommend program adjustments to improve reliability, efficiency, compliance, and costeffectiveness Maintain accurate service documentation, reports, and treatment records

CUSTOMER SUPPORT & RELATIONSHIP DEVELOPMENT

Serve as the onsite technical partner and trusted advisor for industrial clients Build strong relationships with operations, maintenance, engineering, reliability, and procurement teams Present technical reports, KPIs, business reviews, and optimization proposals Respond to operational concerns and develop corrective action plans to support customer goals Reinforce Solenis' value through consistent engagement and resultsfocused support

COMMERCIAL & ACCOUNT OWNERSHIP

Manage revenue, pricing execution, and contract performance for assigned accounts Identify, qualify, and secure new business and program upgrades within the customer base Collaborate with internal Solenis teams to ensure seamless delivery, ontime product supply, and high service quality Support inventory management and coordinate chemical deliveries and onsite logistics Execute account plans to achieve growth, margin targets, and longterm customer retention

SAFETY & REGULATORY COMPLIANCE

Promote and adhere to Solenis' safety culture at all customer sites Follow plantspecific safety protocols including contractor onboarding, LOTO, PPE requirements, and site entry procedures Ensure treatment programs comply with environmental and operational regulations

KEY ACCOUNTABILITIES

Develops business development strategies and creates annual business development plans for relevant area to reach required business objectives and revenue. Works closely with extended commercial team (ie Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs. Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI and value delivery. Establish, maintain and prioritize an accurate and current sales funnel... For full info follow application link. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701. To view full details and how to apply, or